Applied Materials
Kalispell, MT
2026 Summer Global Product Support Engineer Intern - Bachelor's (Kalispell, MT)
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What You’ll Do
As a Global Product Support Engineer, you will be using your project management skills, mechanical aptitude, and data analysis techniques to develop and publish maintenance strategies for new products, troubleshoot field issues, and ensure successful new product rollouts.
Role Responsibilities:
- Participate in lab and field installation of new products
- Work with Manufacturing to develop procedures and participate (if required) on New Product final test
- Develop new procedures and Best Known Methods (BKMs) to service new products
- Drive resolution of key issues with Engineering. Take part in beta site test plans and reporting
- Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
- Input for developing new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required
- Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations
- Communicate work output using presentations, reports, and verbal updates to various stakeholders