Academic Success Coach - UT Southern

Academic Advising & Student Support:

• Manage a caseload of undergraduate students throughout their academic career.

• Proactively engage with caseload of students each semester during designated advising times.

• Anticipate potential obstacles to student success and respond accordingly for each student.

• Meet with caseload students each semester during designated advising times.

• Address needs of each student during advising sessions, covering major requirements, degree progression, concentration selection, minor selection, course registration, and relevant university policies.

• Communicate efficiently and appropriately with departmental and faculty advisors regarding student caseloads.

• Participate in pre-registration for incoming first-year and transfer students, present information sessions, and assist students during new student orientation.

• Connect students with co-curricular and extracurricular activities to support campus and community engagement.

• Support students with graduation requirement completion and make appropriate referrals for necessary paperwork and commencement planning.

• Create/update academic plans for all students within caseload.

• Keep records of all advising sessions utilizing the university's designated advising and student success platforms.

• Assist each student in accessing resources, finding answers to questions, and resolving issues.

• Utilize early alert and student success platforms (e.g., Pharos) to monitor student progress, document advising interactions, flag at-risk students, and coordinate intervention strategies with appropriate campus partners.

• Support students in navigating degree planning and academic progress tools (e.g., Thesis Elements) to develop, maintain, and adjust academic plans aligned with graduation requirements.

Career Development Integration:

• Incorporate career exploration and planning into regular advising meetings to ensure students are aligned with the appropriate major and career pathway.

• Guide students in selecting courses and experiential learning opportunities that strengthen preparation for life after graduation.

• Assist students in identifying internship, research, and extracurricular opportunities relevant to their career goals.

• Connect students with Career Services and other campus resources to support resume development, job searching, interviewing, and professional networking.

• Utilize career development and employer engagement platforms (e.g., Handshake) to help students explore job and internship opportunities, connect with employers, and engage with career development events and resources.

• Monitor student progress toward career readiness benchmarks and provide proactive outreach to students who may need additional career guidance.

• Collaborate with faculty, employers, and campus partners to facilitate career-related programming and events.

Programming & Student Success Services:

• Participate in and create success programming.

• Participate in seminars/group advisement and student success presentations.

• Assist with academic coaching for students in academic distress.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Must have excellent communication, interpersonal, and problem-solving skills; ability to work effectively with students, staff, and faculty of all backgrounds and experience levels; attentiveness to detail; strong organizational skills with the ability to prioritize multiple requests and handle them in an efficient and timely manner; ability to thoroughly understand and abide by federal and university guidelines regarding student confidentiality requirements; proficient use of computers and knowledge of various software programs. Knowledge of career development frameworks, career counseling resources, and employer engagement practices is a plus. This is an on-campus position.

Required Experience:

• Requires a work background in an educational setting with direct experience working 1:1 with students on their academic growth and development. 

• Prior advising experience is strongly preferred; candidates without formal advising experience must demonstrate equivalent individual student support experience in an educational context.

• Valid Driver’s license

Preferred Experience:

• Prior experience in academic advising in a higher education setting, including providing advising services and/or coordinating student support services. 

• Experience integrating career development into academic advising and familiarity with career readiness frameworks (e.g., NACE competencies) are highly desirable. 

• Familiarity with student success and early alert platforms (e.g., Pharos), degree planning tools (e.g., Thesis Elements), and career development platforms (e.g., Handshake).