Access Services Library Assistant (Library Assistant 2)

THE POSITION

Join an organization where learning and community engagement come together. As an Access Services Library Assistant, you play an important part in helping patrons find what they need. This is an advanced library clerical position in the Access Services section of the State Library involving the application of complex and technical library procedures. This role offers a positive setting where your ideas and teamwork matter. You will help keep library services running with energy and purpose.

DESCRIPTION OF WORK

This position supports daily library operations by carrying out advanced clerical tasks in the Access Services section. The role focuses on circulation work, patron assistance, stacks care, and collaboration across departments. As a Access Services Library Assistant, you will perform the following duties:

• Procedure Support: Identify and organize Access Services procedures with colleagues
• Circulation Work: Handle circulation tasks and resolve inquiries using the ALMA Integrated Library System
• Patron Assistance: Assist visitors at service points including scheduled reference desk coverage
• Stacks Maintenance: Carry out shelf reading, paging, inventory work, and special projects using multiple classification systems
• Interlibrary Loan: Support interlibrary loan processes and locate overdue or missing items
• Collection Prep: Sort and prepare materials for discard, rehousing, or bindery

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours: Monday and Friday - teleworking normal 8:30 AM - 5:00 PM hours. In-office days Tuesday, Wednesday, and Thursday 9:30 AM – 6:00 PM to accommodate library open hours.
• Telework: You may have the opportunity to work from home (telework) part-time, up to two days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of library - clerical experience; or 
• One year as a Library Assistant 1.
• An associate degree or equivalent training with major course work in library science may be substituted for the required experience.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. 
• You must be able to perform essential job functions.

This position is subject to the provisions of a collective bargaining agreement or memorandum of understanding. If no applicable union-covered bidders apply, other applicants may be considered. 

• Seniority rights apply for Library Assistant 1s
• Seniority/Promotion Unit: 025

You must be eligible for selection in accordance with merit system employment regulations.

Recruitment Methods:

• Applicants must meet one of the following methods to be considered for this vacancy: 
  • Seniority Promotion
• When the collective bargaining obligation(s) have been met; then the following recruitment methods may be used:
  • Promotion Without Exam

Promotion Without Examination (PWOE): 

• Class Restrictions for Promotion Without Examination Only - You must have or have held regular civil service status in one of the following classifications:
  • Library Assistant 1
• Employees who previously held regular civil service status in the job title of the position being filled are also eligible for promotion without examination.
• The promotion without examination requirements are issued in accordance with merit system employment regulations.
• Meritorious service is defined as (a) the absence of any discipline above the level of written reprimand during the 12 months preceding the closing date of the posting, and (b) the last regular or probationary performance evaluation showing an overall rating of satisfactory or higher. 
• Applicants must have a minimum of one year in the next lower class by the posting closing date with no break in service. 

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Benefits

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. 

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* 

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

Supplemental Questions

Required Question

Agency Information

EmployerCommonwealth of PennsylvaniaAddress 613 North Street

Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov