Account Manager

Description

Account Manager

Do you have a passion for service? Ready to build a career — not just find another job? Metro One Loss Prevention Services Group has the opportunity you’ve been looking for!

About Us

At Metro One LPSG, we are reshaping the security industry with a dynamic, service-driven approach. We are proud to provide top-tier security and loss prevention services to our valued clients, and we’re growing fast! If you're ready to join a company that values your commitment and supports your career goals, apply today.

What We Offer

• Weekly Pay — Your hard work is rewarded quickly

• Competitive Benefits — Health, dental, vision, and more

• Flexible Schedules — Because work-life balance matters

• 401(k) Program — Invest in your future

• Easy Online Application Process — Get started in minutes

• Paid Training & Operational Support

Account Manager Responsibilities

• Ensure all security officers are trained on mobile applications for timekeeping and attendance recording in the field

• Maintain overtime standards through effective scheduling and recruitment support strategies

• Maintain adequate staffing levels across assigned locations

• Review client assignment requests and ensure officers meet both company and client standards prior to assignment

• Enforce attendance standards through corrective action for tardiness, excessive call-outs, and no call/no show incidents

• Proactively monitor and adjust stand-by programs for holidays, weather conditions, and staffing trends

• Support Recruiters with interviewing, onboarding, scheduling, and deployment of new hires

• Identify top-performing officers for advancement opportunities

• Communicate pay rate changes accurately to Payroll and Human Resources

• Respond promptly to payroll discrepancies submitted by officers

• Utilize Guard Tour applications for field visit documentation

• Respond urgently and professionally to client concerns

• Conduct site visits, document opportunities for improvement, and implement corrective action when necessary

• Ensure compliance with post orders, uniforms, retraining requirements, and licensing standards

Qualifications & Requirements

• Strong oral and written communication skills

• Outgoing personality with strong organizational, leadership, and customer service abilities

• Experience in recruiting functions and client relations preferred

• Minimum of two years of management experience required

• High energy, strong focus, and a team-oriented mindset

• Ability to multi-task and meet deadlines in a fast-paced environment

Why Metro One?

If you're looking for more than just a job — if you want to be part of a growing, supportive team where your hard work truly matters — Metro One is your next career move. We are committed to delivering unmatched service to our clients while creating a best-in-class work environment for our employees.

Grow your career. Strengthen your skills. Make a difference.

Metro One LPSG is an Equal Opportunity Employer.

Requirements

Must have an active Virginia Guard Card! 

Summary

Weekly pay! Direct deposit! Vacation paid time- off