Account Supervisor — Regulated Category

Account Supervisor — Regulated Category

We’re looking for an Account Supervisor to co-lead the day‑to‑day stewardship of a major regulated brand within a dynamic/ever-evolving category and integrated agency environment. This role is for a strategic, creatively ambitious leader who thrives at the intersection of client partnership, cross‑functional collaboration, and best‑in‑class execution.

The Opportunity

As Account Supervisor, you’ll do the following:

• Take on a multifaceted role within the business leadership team
• Help shape traditional campaign and promotion-centric big brand advertising
• Thrive in a fast-paced and high-energy agency environment, providing the opportunity to master the day-to-day of the agency operations and the business leadership role
• Get the opportunity to work on one of the most historic agency/client relationships in the industry – with 70+ years of partnership and one of the core accounts Leo Burnett himself won & worked on
• Contribute to the teams reputation for developing Top Tier talent (and having fun while doing it); grow from opportunities and foundational skills that set our people apart from others.
• Additionally, this team likes to work hard/play hard. There are plenty of opportunities to get involved in team culture and events throughout the year.

Experience & Capabilities

Hard Skills:

• Experience managing integrated campaigns, including brand, promotional and omni‑channel initiatives.
• Proven ability to manage creative and content production across channels —owned, paid, in‑store, POS, etc.
• Experience writing or contributing to creative briefs, guiding creative development and evaluating work.
• Ability to confidently collaborate with mid‑ to senior‑level clients and lead day‑to‑day communication independently.
• Comfort collaborating across departments and with partner agencies.
• Understanding of production processes (digital, motion, print) and ability to shepherd work from briefing to delivery.
• Ability to assess the health of the business and call out risks related to timelines, scope, budget or resource needs.
• Proficiency with common Agency tools for workflow, asset management, project tracking and reporting (e.g., Workfront, SharePoint, etc.).
• A strong sense of accountability, ownership and follow‑through — essential for managing a complex, high‑volume account.
   

Soft Skills:

• A proactive, solutions‑oriented approach with the ability to anticipate client needs and address issues before they escalate.
• Critical thinker that brings value-added ideas to help build the client’s business.
• Strong, clear communicator — able to translate complex information for clients and internal teams with confidence and clarity.
• Comfortable leading meetings, presenting work and managing client relationships with polish and diplomacy.
• Highly collaborative teammate who builds trust across creative, strategy, production, project management and media partners.
• Adaptable and steady under pressure — able to pivot quickly in a fast‑paced environment with frequent changes.
• A positive culture‑builder who motivates junior talent, fosters a supportive environment and leads by example.
• Detail‑oriented with strong organizational skills and the ability to manage multiple workstreams simultaneously.
   

Must Haves:

• Core Role Competencies: because of the fast-paced nature and workload on this account we are looking for a candidate with agency experience (6+ years), self-starter, strong critical thinking, experience managing scope/budgets.
• Soft Skills: adaptable, growth mindset, whatever it takes mentality, strong attention to detail
• Knowledge/Category Experience: CPG and/or regulated category experience a plus. Ideally candidates have worked within Workfront and/or other PM software (Jira, etc.) regularly in previous role(s)
   

Additional Skills Preferred and Team Gaps: AI Proficiency, Integrated Agency Experience, management experience (developing Jr. talent: Intern > AE), paid media experience (developing creative, managing production & talent), budget management