Accounting Clerk - The Bankers Alley Hotel, Tapestry Collection by Hilton

Join Nashville's First Hilton Managed Location!

Help Us Shine in Music City!

Be a part of history at Hilton’s first managed hotel in Nashville! We’re on the lookout for an Accounting Clerk to join our talented team. If you thrive in a dynamic environment, this is your chance to shine!

Hilton Benefits: Where Your Career Meets Extraordinary Perks!

Stay and Play: Enjoy discounted room rates at Hilton properties worldwide!

Health Matters: Comprehensive health plans to keep you and your family thriving.

Grow with Us: Opportunities for professional development and career advancement.

Work-Life Balance: Flexible schedules that fit your lifestyle.

Retirement Ready: 401(k) plans with company match to secure your future.

Team Celebrations: Join in on fun events and recognition programs that celebrate your hard work.

Wellness Programs: Access to fitness and wellness initiatives to keep you feeling your best.

Join Hilton and experience benefits that go beyond the ordinary! 

As an Accounting Clerk, you would be responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

•  Transform guest rooms into immaculate retreats, setting the stage for a memorable stay.
• Restock amenities and ensure every detail is perfect for our guests.
• Collaborate with a friendly team to maintain our high standards of cleanliness.
• Bring your warm, welcoming spirit to ensure every guest feels at home.

What will I be doing?
 

• Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner
• Research and resolve guest billing disputes in a timely, friendly and efficient manner
• Prepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills
• Prepare and post daily receivables from event contracts and balance totals to the General Ledger
• Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature
• Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner
• Prepare journal entries
• Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.)

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!