Accounting Specialist
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About this role
About This Role
This position serves as the customer service operations lead. This position is critical to the effectiveness of the office through access to student payments and cashiering services, and through interpretation of student financial data. This position analyzes the impact of tuition and fee assessment, payment options and penalties, and ensures consistent and accurate financial data and responses to customer service questions. This position also compiles and analyzes customer engagements (phone calls, emails, in person visits, etc.) in order to improve overall customer service. Communication of numerous policies and procedures are critical, as well as developing relationships with all staff members throughout the office and campus, to ensure consistent and top tier customer service.
About Us
The Division of Financial Services at Kansas State University supports the university’s mission of teaching, research, and service by providing strategic financial leadership, stewardship, and operational excellence. As part of Kansas State University, our team partners with campus units to deliver high-quality services in shared services financial and budgeting support, accounting, financial reporting, procurement, travel, and compliance. We are committed to integrity, innovation, and continuous improvement, leveraging data, technology, and collaborative relationships to ensure responsible resource management and an exceptional service experience for the K-State community.
Worksite Description
This position is On-site.
All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.
What You'll Need to Succeed
Minimum Qualifications:
- Requires a high school diploma and six months of relevant experience.
Preferred Qualifications:
- Prefer at least one (1) year of customer service experience. Ability to communicate well orally and in writing.
Sponsorship eligibility:
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship
How to Apply
Please submit the following documents:
- Cover Letter
- Resume
- Contact Information for three (3) professional references
Application Window
Applications close on:05/14/2026
Anticipated Hiring Pay Range
$14.54 - $18.17 hourly