Accounting Technician I - Sales Tax
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About this role
About the Department
The Sales Tax Office within the Treasury Division is hiring an Accounting Technician I to join our team.
Are you interested in building a career in public finance? Do you enjoy connecting with the community and making a meaningful impact? Are you skilled at juggling priorities and meeting deadlines with confidence? If so, the City and Borough of Juneau’s Sales Tax team is looking for you! We invite you to apply for the position of Accounting Technician I and become a key part of our dedicated and dynamic department.
WHO WE ARE LOOKING FOR
The Sales Tax team is seeking an enthusiastic, accounting-minded individual with strong attention to detail and a commitment to excellent customer service. A successful applicant will be able to demonstrate effective communication across a variety of platforms, including in-person interactions, email, and formal written correspondence with a diverse audience. Dependability in maintaining consistent workplace attendance during business hours is essential. Equally important is the ability to perform a high volume of data entry with accuracy. Last, but not least, we are looking for an adaptable mindset that is open to technology and the modernization of our business processes.
Our office and procedures are designed to support staff in developing expertise in the administration of self-reported taxes. We offer both on-the-job training and formal educational opportunities to candidates who demonstrate the skills and qualities we are seeking.
THE BENEFITS OF JOINING OUR TEAM
The Treasury Division is a tight-knit team that works together to ensure the timely and accurate collection of CBJ revenues, including taxes and miscellaneous billings. You will find the work complex and diverse, with frequent interruptions and public interactions, all while providing excellent customer service. You will be constantly assessing and prioritizing your tasks and workload. The Treasury Division is a dynamic and evolving environment that will require your innovative thinking, willingness to adapt quickly, and a flexible mindset. In return, you will experience a wide variety of duties, the opportunity for growth, and a collaborative team culture.
CBJ offers a competitive salary package that includes the opportunity for regular pay increases, 12 paid holidays a year, an excellent health insurance program that includes medical, dental, vision and orthodontia care options, paid leave, & retirement credit through PERS (Public Employees’ Retirement System), and employer match to 457 deferred compensation plans for PERS Tier IV employees. Up to six weeks of paid parental leave is available for new parents, and after one year of employment, employees are eligible to enroll in an employer-funded dependent care flexible spending plan.
We value the health and well-being of our employees. CBJ provides free parking, paid time off for parent teacher conferences, the ability to participate in a robust wellness program that includes free access to CBJ recreational centers (pools, field house, and ice rink), free bi-annual health screenings, free flu shots, free classes, challenges and webinars on healthy living to assist you with achieving work/life balance.
WORKING HOURS AND LOCATION
This position generally works Monday through Friday, 8:00am – 4:30pm with an hour lunch in the middle of the day. Your office would be located in downtown Juneau on the first floor of City Hall.
Position Duties
Holding a key position in the Sales Tax Office, you will be working with the Sales Tax Supervisor, Sales Tax Compliance Accountant, and other Treasury staff to help our local merchants register and file their CBJ sales taxes. You will be processing confidential tax documents related to the reporting and remitting of general sales, hotel/motel, tobacco, alcohol, and marijuana self-reported taxes, and verifying payments posted correctly.
You will be interacting regularly with merchants and the public in a variety of formats, formal and informal. You will support local merchants by responding to basic tax inquiries and providing guidance on completing sales tax returns and other related forms. You will use your technical and analytical skills to accurately key sales tax returns and identify merchant errors on self-reported tax filings.
Examples of specific duties include:
- Process sales tax returns and analyze accounts before generating monthly billings.
- Process new business registrations and coordinate the quarterly mailing to unregistered businesses.
- Provide excellent customer service in interacting with members of the public in person, over the phone, and by email, responding to questions and concerns.
- Issue Senior Sales Tax Exemption cards, Resale cards, and Nonprofit Exemption cards.
- Maintain merchant accounts and files.
In this role, success depends on attention to detail, time management, adaptability, and a willingness to learn. We are committed to helping you build the skills needed to thrive in the world of public finance.
Minimum Qualifications
Education:
High school diploma or the equivalent.
Experience:
Six (6) months of any combination of job-related post-secondary education and clerical or customer service experience in a job-related area.
Post-secondary Credit: Courses will be credited based on 3 semester/4 quarter hours= 1 month of experience.
Applicant must document how relevant education and experience meets the above minimum qualification.
*Transcripts that indicate the credit hours earned for the specific course work will need to be included with the CBJ application.
Other Qualifications
HIRING MANAGER CONTACT INFO
Hiring Manager: Nadine Kramarz
Phone Number: 907-586-5215 Ext. 4901
Email: [email protected]