At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

JOB LOCATION

Duke Womens Health at Green Level – 100 Duke Health Cary Place, Suite 310, Cary, NC 

JOB SUMMARY

We are seeking an Administrative Assistant in support of a department or group of professionals, regularly required to resolve moderately complex (non-routine) administrative problems independently or with others. Problem resolution may include research. Tasks are typically diverse and advanced. 

JOB DUTIES AND RESPONSIBILITIES

• Managing Qgenda for Wake County Division to include Duke Women’s Cary and Holly Springs.
• Facilitate onboarding of new faculty and staff.
• Facilitate Surgery Scheduling for divisional providers.
• Organize and maintain divisional or departmental files of records, reports, and correspondence required for reference and efficient operation of division or department: maintain up-to-date management and procedural manuals, directives, and related records; compile and summarize data and assist in preparing regular and special reports requiring analysis and evaluation of data; review reports received for supervisor; check and compare with source documents and bring significant items, changes, errors or omissions to the attention of the supervisor.
• Prepare letters and statements  portion or all of which may be composed or compiled on the basis of personal knowledge or subject matter; prepare inter-departmental memoranda explaining new or revised policies and procedures as necessary.
• Apply knowledge and skills to resolve complex and routine administrative problems in conjunction with the division chief and health center administration.
• Arrange for and schedule appointments and meetings for supervisor; interview callers; answer questions concerning departmental or divisional activities; transmit instructions and/or information to and from staff members; serve as liaison with internal and external agencies; make proper referrals as necessary; prepare materials anhd make arrangements for conferences and travel; prepare necessary documents for supervisor’s use in meetings; may attend meetings to take minutes or provide information as requested. Advise or direct secretarial, clerical or other personnel in the department of division; make work assignments and review work for accuracy and completeness. 
• Attend monthly division staff meetings and record minutes.

JOB ELIGIBILITY REQUIREMENTS

• High school education or equivalent. Two years post-secondary education in a business related field preferred. 
• Two years of administrative support experience of increasing variety and/or complexity.
• Excellent communication, computer and muti-tasking skills.
• Desire to deliver outstanding customer service with each and every interaction.
• Detailed oriented, conscientious and take pride in ensuring accuracy in your work.

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.