Administrative Officer 1, PUC
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Apply to Administrative Officer 1, PUC at Commonwealth of Pennsylvania, PAJob details
- Location
- Harrisburg, Pennsylvania
- Work type
- Hybrid
- Compensation
- $54,201 - $82,426/yr
- Posted
- 1 week ago
- Apply on
- governmentjobs.com
About this role
About the Department
Are you interested in supporting a fast-paced government communications office in an agency that serves all Pennsylvanians? The Pennsylvania Public Utility Commission (PAPUC) is seeking an organized, tech-savvy, high-functioning information sharer, self-starter and office wiz to support important travel and training functions; administer and plan Consumer Advisory Council meetings; handle purchases, contracts and subscriptions; track the office budget that supports public input hearing staffing; and provide additional staff support.
Position Duties
This role provides essential administrative and logistical support that helps the Office of Communications operate smoothly and effectively. It supports a wide range of tasks that assist media specialists, consumer educators, communications technology experts, and internal messaging professionals in their daily work. As an Administrative Officer 1, you will perform the following duties:
- Council Support: Prepare agendas and minutes and coordinate administrative tasks for the Consumer Advisory Council
- Purchasing Duties: Manage a purchasing card and prepare requisitions for office needs
- Multimedia Assistance: Provide audio visual and multimedia support for hearing rooms and events
- Directory Maintenance: Maintain the employee photo directory to ensure accurate and updated records
- Travel Coordination: Serve as the primary liaison for travel arrangements and approvals
- Office Administration: Coordinate scheduling, timekeeping, filing, copier use, and general office support tasks
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
- Telework: Part-time work from home (telework) may be a potential feature of this position. The successful candidate is required to report to the headquarters worksite daily, unless the employee meets eligibility requirements and telework has been approved. Management may discontinue any telework arrangement at any time, for any reason. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office.
- To be eligible to participate in telework, the employee's alternate (telework) worksite must meet the following requirements:
- Within a reasonable travel distance of headquarters; and
- Within the Commonwealth of Pennsylvania.
- Please direct all questions regarding reasonable distance and the type of available telework to the PUC Human Resource Office at [email protected] or 717.787.8714.
- To be eligible to participate in telework, the employee's alternate (telework) worksite must meet the following requirements:
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Minimum Qualifications
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Two years of experience in varied office management or staff work; and bachelor's degree; or any equivalent combination of experience and training.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must be able to perform essential job functions.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Other Qualifications
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Benefits
Learn more about our Total Rewards by watching this short video!
See the total value of your benefits package by exploring our benefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
Supplemental Questions
- 2 years or more
- 1 but less than 2 years
- Less than 1 year
- None
If you answer “Yes” to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.- Yes
- No
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
- 120 credits or more
- 90 but less than 120 credits
- 60 but less than 90 credits
- 30 but less than 60 credits
- Less than 30 credits
- None
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
- Yes
Compiles information for financial, statistical, monthly, or other reports, manuals, letters, memoranda, training materials, policies, and procedures, in order to record information, respond to correspondence, or disseminate information. Formats document submissions for review, approval, and distribution to a variety of audiences.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience compiling and presenting information in written format. I was responsible for the final content of the document or report.
- B. I have experience compiling and presenting information in written format. Someone else was responsible for the final content of the report using the information I gathered.
- C. I have successfully completed college-level coursework in areas such as business writing, technical writing, English composition, or journalism.
- D. I have NO experience or coursework related to this work behavior.
- The name(s) of the employer(s) where you gained this experience.
- Your experience compiling and presenting information in written format.
- Your level of responsibility.
- College/University
- Course Title
- Credits/Clock Hours
Conducts research by gathering, analyzing, and interpreting information related to laws and how they apply to consumers. Researches files and coordinates information from other personnel or sources to prepare for special projects and reports as needed.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience researching records and files for various projects and reports. When given a topic, I was responsible for compiling all available documents from a variety of data sources.
- B. I have experience retrieving specifically requested records and files from a single records location.
- C. I have successfully completed college-level coursework in areas such as research methods, statistics, research design and analysis, or data collection.
- D. I have NO experience or coursework related to this work behavior.
- The name(s) of the employer(s) where you gained this experience.
- The actual duties you performed related to research and documentation.
- Your level of responsibility.
- College/University
- Course Title
- Credits/Clock Hours
Reviews and analyzes documents including, records, transactions, reports, etc., to assist in the determination of their accuracy or impact and communicates findings in order to make adjustments or corrections.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience analyzing reported data. My analysis included a verification for accuracy of content.
- B. I have experience analyzing reported data. Someone else was responsible for the verification and accuracy of content.
- C. I have successfully completed college-level coursework in areas such as data analysis, statistics, logic, or research methods.
- D. I have NO experience or coursework related to this work behavior.
- The name(s) of the employer(s) where you gained this experience.
- Your experience analyzing reported data.
- Your level of responsibility.
- College/University
- Course Title
- Credits/Clock Hours
Communicates verbally and in writing with employers, business organizations, and citizens to explain applicable laws, regulations, policies, and procedures. Utilizes customer service skills when dealing with adversarial situations.
Levels of Performance
Select the Level of Performance that best describes your claim.
- A. I have experience interacting with individuals and utilizing customer service skills to understand concerns and explain relevant information. I was responsible for answering general questions and providing technical advice as necessary.
- B. I have experience interacting with individuals and utilizing customer service skills to understand concerns and explain relevant information. I was responsible for answering general questions, but referred technical questions to someone else to provide information.
- C. I have successfully completed college-level coursework in communications, public speaking, psychology, or public relations.
- D. I have NO experience or coursework related to this work behavior.
- The name(s) of the employer(s) where you gained this experience.
- Your experience interacting with individuals and utilizing customer service skills to understand concerns and explain relevant information.
- Your level of responsibility.
- College/University
- Course Title
- Credits/Clock Hours
Required Question
Agency Information
EmployerCommonwealth of PennsylvaniaAddress 613 North StreetHarrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov