Advancement Assistant III - Donor Experience
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Apply to Advancement Assistant III - Donor Experience at University of Tennessee Career SiteJob details
- Location
- Knoxville, Tennessee
- Work type
- Hybrid
- Posted
- yesterday
- Apply on
- fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com
About this role
Responsibilities
This role will implement program needs, assist with executive projects or campaigns as well as organize and support daily functions of the Fund Administration and Donor Experience team. Job responsibilities include, but are not limited to:
Donor Relations and Stewardship: Execute stewardship gift acknowledgement efforts in coordination with team leadership including weekly and monthly printing, mailing and digital distribution for multi-level gift acknowledgement matrix to thank donors. Assist with completing annual endowment report mailing to 4,000+ households including mail merge, collation, editing/proofing, and mailing. Support research and redistribution of returned mail. Assist in execution of Scholarship Thank You Letter process including student outreach, mail merge, and distribution of letters to donors. Provide stewardship support for top-level donors including special communications, impact reporting, coding in the CRM, and individual stewardship plans.
Event Management: Vendor coordination, space reservation, ordering, and logistics for stewardship special events including donor/student scholarship luncheons and Grateful Vol Day. Support leadership with development of event itineraries, bios, name tags, and other event needs.
Fund Administration: Maintains alumni and donor data integrity in the Advancement CRM (ACE/Salesforce) by updating fund records and validating constituent and designation information. Ensures accurate linkage among gift funds, donor accounts, gift agreements, and endowment records. Assists with the organization, maintenance, and electronic filing of gift agreements and fund documentation to support donor intent, compliance, and efficient retrieval. Supports campus partners by routing inquiries and coordinating follow-up related to fund activity, gift agreements, and account setup.
Administrative: Provides administrative support for the FADE team, including scheduling meetings and stakeholder appointments, coordinating logistics, and maintaining departmental files. Processes invoices and expense reports, orders supplies, and supports daily operational needs. Provides project coordination support by maintaining schedules, tracking assignments and milestones, and utilizing project management software. Cross-trains on financial reconciliation, procurement card documentation, and contract processing as assigned.
Qualifications
Required Education and Experience
The candidate who fills the Advancement Assistant III position is required to have:
High school diploma with 5+ years office experience or Business/Technical graduate with 3+ years of office experience or administrative experience
Proficient in Microsoft Office Suite
A valid driver’s license with an acceptable driving record is required due to travel responsibilities of the position. UTFI reserves the right to consider all appropriate circumstances. In general, any significant driving offense less than 12 months old will eliminate the application from consideration for the position.
Preferred Education and Experience
In addition to meeting the required qualifications, the preferred candidate will have:
Project management, spreadsheet management (MS Excel) expertise, event/meeting coordination and planning experience
Excellent interpersonal skills
Attention to details
Ability to work in a fast- paced team-oriented environment
Application Process: Priority will be given to applications received on or before September 3, 2025 via our DASH application system. Applications must include a completed candidate profile and resume. Candidates selected to move forward in the evaluation process will be asked to provide contact information for three professional references. References will not be contacted without explicit permission of the candidate.
When determining minimum qualifications, only information entered into the candidate profile can be considered. Please ensure your candidate profile is completed in its entirety as it relates to qualifying education/work experience.
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.
Questions about the search may be directed to [email protected].
Target Start Date: Fall 2026
Benefits: The Foundation’s greatest asset is our team. Foundation employees are eligible for a comprehensive suite of benefits that includes:
Generous paid leave, accruing up to 12 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days
Flexible work arrangements, offering a hybrid schedule to most team members
Education benefits for employees and their dependents at UT System campuses
Retirement and deferred compensation plans, including 401(k), 403(b), etc.
Comprehensive medical, dental, and vision insurance plans
Employee discounts to attractions, services, and goods
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The Foundation: The University of Tennessee Foundation, Inc. is a not-for-profit 501(c)3 organization that serves as the preferred channel for private contributions benefiting students and faculty within the UT System. With a vision of being one of the top-performing advancement organizations in higher education, UTFI is committed to enhancing the educational landscape across the University of Tennessee campuses.
The University of Tennessee, Knoxville, has been advancing knowledge and enriching lives since its founding in 1794. Tennessee’s flagship public research university, UT Knoxville is a diverse community whose shared commitment to discovery, creativity, and education combines with a tradition of service and engagement to carry the Volunteer spirit throughout the state and around the world. UT’s campus—home to more than 36,000 students and 9,000 faculty and staff members—is part of the vibrant city of Knoxville, located on the Tennessee River with the Great Smoky Mountains nearby.
The UT System: The University of Tennessee System is comprised of campuses at Knoxville, Chattanooga, Pulaski, Martin and the Health Science Center at Memphis; the Institute of Agriculture; and the Institute for Public Service.
The University of Tennessee Foundation, Inc. is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, and parental status, or any other characteristic protected by federal or state law.