AI Business Analyst Intern
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About this role
Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.
The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.
We’re seeking an AI Business Analyst Intern to help identify, define, and assess AI and GenAI opportunities that improve customer experiences, operational efficiency, and decision-making. You’ll work with business stakeholders and technical teams to translate problems into clear requirements, success metrics, and delivery plans—supporting proof-of-concepts and scaling high-value AI solutions.
What You’ll Do (Responsibilities)
- Partner with stakeholders to understand business goals, pain points, and current processes; document as-is and to-be workflows.
- Identify and frame AI/GenAI use cases; develop problem statements, hypotheses, and value narratives.
- Translate needs into business requirements, user stories, and acceptance criteria (e.g., for RAG copilots, automation, forecasting, classification).
- Define KPIs and measurement plans (accuracy/quality, time saved, adoption, cost, risk) and support experimentation/evaluation.
- Perform data discovery: identify source systems, data gaps, data quality issues, and requirements for governance/privacy.
- Build business cases including ROI, cost/benefit, risk assessment, and implementation options.
- Support solution delivery by coordinating with product, data science, engineering, and security teams; track progress and dependencies.
- Identify, implement and test software solutions that could best address the problem
- Create clear stakeholder communications: decks, one-pagers, process maps, and demo narratives.
- Prepare summaries, presentations and documentation of the implemented solution
- This is preferred to be a hybrid role located at our ResMed headquarters in San Diego, CA. We are also open to remote candidates.
- Employer will not sponsor applicants for employment visa status.
What You’ll Learn
- How AI initiatives are selected, scoped, and measured in an enterprise environment.
- How to evaluate where GenAI adds value vs. traditional automation/analytics.
- How to write effective requirements for AI products (including quality, safety, and governance).
- How to drive alignment across business and technical stakeholders.
Basic Qualifications (Required Skill/Experience):
- Ability to work full-time for 12 weeks during Summer 2026; program dates are May 18th – August 7th, 2026, OR June 15th – September 4th, 2026
- Currently pursuing a BS/MS in Business Analytics, Information Systems, Economics, Engineering, Data Science, or related field.
- Strong analytical and problem-solving skills; comfortable working with ambiguity.
- Ability to write clear requirements and communicate with both business and technical teams.
- Basic understanding of data concepts (tables, joins, metrics definitions) and the analytics lifecycle.
- Understanding AI/ML concepts (training vs inference, evaluation, overfitting, metrics) and algorithms.
Pay Range:
Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. All Interns will be hired through our staffing provider partner and will not be a direct employee of ResMed, your Recruiter will provide more details.
Individual pay decisions will be made by our staffing provider partner and are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.
Pay Range for this position: $23.25 - $42.75/hour, depending on experience & job classification
Equal Opportunity Employer
ResMed is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.