Asset Protection Manager

JOB RESPONSIBILITIES & ACCOUNTABILITIES BY COMPETENCY

Functional Expertise:

• Evaluates damages in support of company’s position in disputed cases.            
• Evaluates performance of departmental contractors, vendors, and personnel.
• Responds to elevated issues from state regulators, excavators, and/or homeowners on damage prevention topics.      
• Demonstrates proficiency with damage prevention regulations, industry standards, and internal policy. Works with key stakeholders to adopt policies and ensure procedures and accountabilities meet or exceed regulatory requirements.             
• Maintains compliance with Asset Protection duties as required in Federal, State and/or local laws.
• Acts as a liaison between companies and various outside agencies (State One Call Center involvement, Virginia State Corporation Commission, AGA, etc.).             
• Initiates technology and process improvements and drives implementation of changes.

Business Acumen:

• Reviews and provides approval for monthly departmental financials. invoices, accruals, and liabilities.         
• Prepares and administers the departmental budget and provides variance explanations.
• Resolves contract or billing disputes and performance non-compliance.            
• Participate in trade associations.     
• Conducts annual contract reviews and initiate and coordinate changes.

Engagement: 

• Provides supervision and leadership to AP supervisors and staff.
• Oversees staff selection, development, and retention.     
• Facilitates meetings with AP contractors and set contractor expectations.
• Communicates with other regional departments on damage prevention policies and expectations.

Driving Results:

• Utilizes a metrics scorecard to capture and communicate progress on goals and performance for both internal and contract locators.
• Leads all department safety initiatives.
• Monitors, directs, and implements best practices related to aerial pipeline patrols, marking procedures, right-of-way maintenance, encroachments, and submerged crossing inspections.                
• Develops and provides monthly departmental statistics on performance and trends.

QUALIFICATIONS

Education, Certifications/Licenses: 

Required: 

• Bachelor’s degree in business, finance, engineering, or recognized discipline

Or

• Equivalent academic education and operations experience

Preferred:

• Master’s degree – Technical or Business or Project Management Certification

Related Work Experience:

Required:

• 3+ years engineering and operations experience in a gas utility, pipeline transmission, or other energy/utility related field.
• 2+ years experience in various areas of analysis, budgeting, and forecasting.
• 2+ years of supervisory/management experience.

Preferred:   

• Background in Damage Prevention and locating of buried facilities.        
• PHMSA regulation and State Damage Prevention Law knowledge and experience.                                     

Specific Skills & Knowledge: 

Required:

• Knowledge of regulatory codes and state/local laws related to utility damage prevention  Knowledge of regulatory codes and industry standards 
• Project management 
• Geographic Information Systems basic proficiency
• MS Office proficiency
• Leadership, analytical, communication, and presentation skills

Business writing proficiency