Assistant Finance Rep-Rev Cycle-On Site

Responsibilities

Supports the activities of the Mayo Clinic Arizona, Jacksonville and Rochester Revenue Cycles by processing transactions through the use of automated systems and processes. Responds to and resolves a variety of account, billing and payment issues from patients/customers as appropriate. Follows approved guidelines and policies regarding routine patient and payer interactions. Makes appropriate decisions that require individuals and/or team assessment, reasoning and resolution. Interprets, applies, and communicates Mayo policies regarding medical and financial aspects of patient to assure optimal reimbursement for both the patient and Mayo Clinic. Uses excellent customer service and interpersonal skills when interacting with patients and customers. 

Position may be eligible for and/or required for telework based on business need, from an off-site location, following adequate training period and demonstrated ability to meet required metrics.

Qualifications


HS Diploma or equivalent AND a minimum of 2 years of relevant experience in finance, collections, customer service, insurance and/or health care environment;
OR
Associate's degree is required.
Bachelor's degree in business or health care field preferred.
Healthcare Financial Management Association (HFMA) Certification Preferred.
Qualified candidates must be customer-focused, service-oriented and possess demonstrated skills in teambuilding, communication, decision-making, problem-solving, interaction, coping and versatility. Knowledge of personal computer applications such as Windows, Microsoft Word and Excel, medical terminology, CPT and ICD 9 coding, Order Communication System, Bed Tracking and patient accounting systems experience helpful. Candidates possessing multi-linguistic skills and cross-cultural experiences are preferred, fluent in English is a requirement. Keyboarding experience required.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.


Site Description


Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 


Equal Opportunity


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.