Assisted Living Unit Secretary/Scheduler

Description

At Westminster Canterbury of Richmond, you can learn, grow and make a lasting impact on residents and families. You’ll experience the support of a collaborative work environment and a sense of collegiality unlike any other!

We offer:

• Gated community with 24-hour security and free covered parking! 
• A comprehensive benefits package including health, vision, dental, life insurance and company paid short/long term disability insurance
• Financial Wellness: Access your earnings ahead of pay day with Branch; save for your future with our 403(b)-tax deferred retirement savings plan offering company match and eligibility for additional annual core contribution to your retirement savings; HSA/FSA tax-advantaged accounts to save or spend on healthcare and eligible expenses; PTO Sell Back benefit.
• Paid Time Off: Can be earned by both full and part-time employees! 
• Work Life Balance: Full time/Day hours! (or Part time/shift hours!)
• Total Wellness support for the mind, body and spirit through our Employee Assistance Program, employee fitness and onsite wellness offerings and pastoral care programming and support. 
• On-Site Amenities! Including a fitness center with pool and group fitness classes, on-site banking, employee dining room, coffee shop and salon.
• Award-winning Child Development Center offering early childhood education and care for infants through school-age programs with waitlist priority and a generous employee discount for both full and part-time employees!
• Educational Assistance: We support your continuing education and career advancement by offering tuition scholarship opportunities for full-time, part-time and PRN employees!

The hiring range for this position is $18.14 to $23.80.  Actual compensation depends on experience, skills, and internal equity.

The Unit Secretary/Scheduler will implement and monitor staffing schedules to support resident care in Assisted Living. The role will provide high-quality administrative assistance to the team in Assisted Living to ensure seamless operations to include compliance with VDSS regulations. They will maintain the confidentiality of any resident’s documentation and protected information, supply high-quality assistance and exceptional customer service to staff, visitors and other guests while following all established protocols and procedures.

Requirements

MAJOR ACCOUNTABILITIES/ESSENTIAL JOB DUTIES:

• Greet and assist visitors to Assisted Living and provide exceptional customer service, including telephone communication
• Ensure confidentiality of Protected Health Information (PHI)
• Obtain and prepare documents for medical record scanning and complete scanning during required timeframe
• Participate and comply with all internal and external regulatory requirements
• Participate in chart audits including scanned medical documents
• Complete data entry of resident charges, through Orbits, to ensure proper billing
• Use and adapt to new technologies, including tools, equipment, methods of application, computerized systems and processes, etc., to impact productivity of department and services; keep job-required technical skills up to date
• Present and always communicate in a professional and effective manner, modeling desired behaviors expected by employees of the organization and Assisted Living
• Ensure staffing patterns and schedules for all nursing staff are met; coordinate and schedule staff to meet needs of service
• Secure personnel for absences and adjust schedules as required to ensure quality resident care
• Develop and maintain schedule utilizing designated staffing software
• Responsible for Assisted Living timekeeping and payroll
• Maintain records on vacation, sick leave, leave of absence, holidays
• Assist in coordinating educational in-services and clinical training for all staff
• Additional duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITY:

• Strong customer service and interpersonal skills
• Effective written and verbal communication skills
• Ability to make sound decisions and choices based on objective analysis of a situation without direct supervision using established procedures and precedents
• Good working knowledge of Microsoft Office programs, including Outlook, Word, Excel, Power Point
• Ability to multitask in a fast-paced, dynamic environment
• Ability to complete assigned tasks on schedule and with a high attention to detail
• Ability to communicate effectively; to collaborate with team members and other departments 

DESIRED KNOWLEDGE, SKILLS AND ABILITY:

• Proficient in medical documentation systems
• Experience working with Orbits
• Experience working with Kronos or similar HRIS/timekeeping software
• Experience working with On-Shift or similar scheduling software
• Experience working with MatrixCare (formerly Answers on Demand (AOD) systems)

REQUIRED EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent
• Two years of directly related experience

DESIRED EDUCATION AND EXPERIENCE:

• Associate degree or bachelor’s Degree
• Experience working in a healthcare or retirement environment

Summary

Westminster Canterbury Richmond opened in 1975 and is a premier continuing care retirement community known for its tradition of service excellence and as a leader in senior services. Our staff is a diverse group of approximately 700 professionals who are committed to supporting our community and upholding the mission and values of the organization.

The Westminster Canterbury Richmond community is home to approximately 1,000 senior adults. Our community offers a vibrant lifestyle, engaging activities, and exceptional services and amenities and brings together cultural opportunities, generous-spirited people, and carefree living options. Westminster Canterbury Richmond is also home to an onsite Child Development Center that offers intergenerational programming between residents and the children that attend the center.

Each person who is a part of the Westminster Canterbury team plays a critical role in making a difference in the lives of those whom we serve.  At Westminster Canterbury Richmond, you can learn, grow and make a lasting impact every day.

If you want to work in an organization that is faith-based and mission-driven, provides the highest level of care and makes a difference in people's lives, consider a career at Westminster Canterbury Richmond!

Learn More About Our Outstanding Benefits: Senior Living Jobs in Richmond Virginia | Westminster Canterbury Richmond (wcrichmond.org)

Explore Employee Testimonials: Elderly Care Jobs in Richmond VA | Westminster Canterbury Richmond (wcrichmond.org)

To Apply:  https://careers.wcrichmond.org/senior-living-careers-richmond-va

Westminster Canterbury is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.