Associate, Client Services

ROLE OVERVIEW 

As an Associate, Client Services in the Client Relationship Group, the employee will support the 

following functions: 

• Review investor transactions (subscriptions, redemptions, transfers) booked by the administrator 

and reconcile against anticipated transactions. 

• Address investors questions on transactions including documentation requirements, sending 

investors docs, and providing information on liquidity/redemption schedules 

• Guide eligible employees through the process of investing in BAM funds 

• Assist with larger investor projects, such as maintaining the investor portal, creating/improving 

marketing materials and investor reporting 

• Maintain data in our CRM system – upload monthly investor balances and transactions and 

perform reconciliations to ensure accuracy and completeness of data. Maintain pipeline 

• CRM reporting: prepare monthly and quarterly reports using data in the CRM, generally reporting 

on investor composition or fund AUM information; also work to create new reports upon request 

and work to automate manually prepared reports 

QUALIFICATIONS & REQUIREMENTS: 

In order to effectively represent the Company and communicate with clients, the employee must 

be someone who has:   

• Excellent verbal and writing communication skills 

• Hardworking, dependable, strong attention to detail 

• Ability to work well in a fast-paced environment, ability to multi-task 

• Very organized, project/deadline-oriented 

• Investment/hedge fund knowledge 

• Professional demeanor 

• Team-oriented/Team Player 

• Creative, enthusiastic, self-starter 

EDUCATION, TRAINING & EXPERIENCE: 

• 4-year Degree 

• 3+ years of experience in accounting, auditing, or client services/investor relations within the 

financial services/hedge fund industry 

• Intermediate Excel skills required 

• Experience in hedge funds a plus 

• Experience with Customer Relationship Management (CRM) - Dynamo Software a plus