Associate Director Prospect-VCG Inside Sales

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing…

In this role, you will own the implementation and evaluation of sales strategies to exceed departmental attainment, delivering a superior customer experience and meeting all performance standards. You are responsible for the ongoing coaching and development of your team’s knowledge regarding products and service competencies to consistently exceed results. As a key leader within VCG Inside Sales, you have complete accountability for the sales made by the employees in your workgroup. You will motivate your team, develop talent, and create strategies to guide your organization to success and acquire new customers.

Core Responsibilities:

• Evaluate the work activities of VCG Inside Sales Prospect Supervisors and their teams to implement and monitor strategies that exceed quota attainment objectives.

• Provide comprehensive training and coaching to assist your team in surpassing sales, retention, and customer service goals.

• Manage individual and team performance, including designing personalized development plans and providing targeted feedback through call reviews.

• Analyze performance data to identify opportunities for improvement and collaborate with cross-functional teams to refine sales tools and processes.

• Closely monitor sales activity through daily and weekly reporting to ensure all sales and compliance objectives are achieved.

What we’re looking for…

You’ve got a strong leadership presence and communicate clearly and effectively with all types of audiences. You’re agile and can think quickly on your feet to solve problems and address issues in the moment. People see you as a coach and mentor – you view your team’s accomplishments as your key indicator for success.

You’ll need to have:

• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Management experience in a sales environment.

• Willingness to work nights, weekends, and holidays.

• Willingness to travel up to approximately 50% of the time.

• Meet all home office requirements listed below and hybrid work requirements.

Even better if you have one or more of the following:

• Current or previous work experience as a leader in Inside Sales and/or in a Retail sales channel.

• Experience in managing leaders, coaching and developing employees.

• Experience in forecasting, tracking, and reporting key financial, budgeting, and sales metrics.

• Experience in communicating and facilitating executive-level presentations across the organization.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working…

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. The location for this role is the hub location of Temple Terrace, FL.

Home office requirements:

• This is a hybrid role with a defined work location that includes work from home and assigned office days set by your manager. 

• Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps. Wireless connections, satellite or DSL are not acceptable.

• A dedicated quiet and private workspace.

• Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.

• The ability to self-manage in a remote work environment including setup of company-provided computer equipment and ongoing proactive, skilled, and effective management of your home network and connections.

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours

40

Equal Employment Opportunity 

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.