Associate Infrastructure Engineer

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand - you become part of Gingham Nation, where people are at the center of everything we do.

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

We are seeking an Associate Infrastructure Engineer (Payment Systems) to support and enhance payment technologies across all our platforms! This role serves as a key liaison between business teams, technology partners, payment service providers, and processors to ensure secure, reliable, and efficient payment operations. It will support both card-present and card-not-present payment environments, including retail point-of-sale, eCommerce, mobile payments, gift cards, digital wallets, and emerging payment capabilities.

We are seeking an Associate Infrastructure Engineer (Payment Systems) to support and enhance payment technologies across all our platforms! This role serves as a key liaison between business teams, technology partners, payment service providers, and processors to ensure secure, reliable, and efficient payment operations. It will support both card-present and card-not-present payment environments, including retail point-of-sale, eCommerce, mobile payments, gift cards, digital wallets, and emerging payment capabilities.
 

Responsibilities
 

• Support payment technologies across retail stores, digital commerce, mobile, and omnichannel experiences.
• Partner with payment processors, gateways, and service providers to resolve production issues and support new payment capabilities.
• Participate in implementation, certification, and testing activities for new payment methods, processors, terminals, and payment technologies.
• Monitor and diagnose payment processing issues, transaction failures, authorization declines, settlement discrepancies, and processor-related incidents.
• Support payment-related projects and critical initiatives across stores and digital channels.
• Analyze payment data and transaction flows to identify trends, issues, and opportunities for operational improvement.
• Support store openings, payment device deployments, and payment infrastructure changes.
• Participate in on-call support rotations for critical payment systems.
• Assist with compliance activities related to PCI DSS and payment security requirements
• Other duties as assigned
   

 

%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E3 - 5 years of experience supporting payment technologies, payment operations, or payment processing environments.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3EPossess knowledge and understanding of payment processes, related systems, and PCI DSS standards.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3EExperience working with a Payment Gateway provider, and a plus if the candidate has experience with Aurus.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3EFamiliarity with major card brands including Visa, Mastercard, American Express, and Discover.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3EKnowledge of gift card processing and alternative payment methods.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3EExperience with the integration and enablement of payment terminals to process payments%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3EAbility to communicate technical concepts to both technical and non-technical audiences.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3EKnowledge and experience of EMV, P2PE, understanding of POS hardware connectivity to payment gateways%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3EExperience working in a fast retail, eCommerce, or omnichannel environment.%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3ECore Competencies%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli style=%22font-family:Arial;%22%3ELead with Curiosity %26amp; Humility%3C/li%3E%3Cli style=%22font-family:Arial;%22%3EBuild High Performing Teams for Today %26amp; Tomorrow%3C/li%3E%3Cli style=%22font-family:Arial;%22%3EInfluence %26amp; Inspire with Vision %26amp; Purpose%3C/li%3E%3Cli style=%22font-family:Arial;%22%3EObserve, Engage %26amp; Connect%3C/li%3E%3Cli style=%22font-family:Arial;%22%3EStrive to Achieve Operational Excellence%3C/li%3E%3Cli style=%22font-family:Arial;%22%3EDeliver Business Results%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EBenefits%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3EBath %26amp; Body Works associates are the heart of our business. That’s why we%27re proud to offer benefits that empower you to Dream Bigger %26amp; Live Brighter. Benefits for eligible associates include:%26nbsp;%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3ERobust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E401k with company match and Associate Stock Purchase with discount%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3ENo-cost mental health and wellbeing support through our Employee Assistance Program (EAP)%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3EOpportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance.%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3ETuition reimbursement and scholarship opportunities for post-secondary education programs%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E40% merchandise discount and gratis that encourages you to come back to your senses!%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3EVisit bbwbenefits.com for more details.%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EWe will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: %3Ca href=%22https://bca.lacity.gov/sites/default/files/Uploads/fciho/FCIHO%20Notice%20to%20Applicants%20for%20Private%20Employers%20-%20English%20ADA%20Final.pdf%22 target=%22_blank%22 rel=%22noopener%22%3ELos Angeles Fair Chance In Hiring Ordinance%3C/a%3E, %3Ca href=%22https://www.phila.gov/media/20260428133610/Fair-Criminal-Records-Screening-Standards-Ordinance-amendments-2026.pdf?ogbsw7y28sd%22 target=%22_blank%22 rel=%22noopener%22%3EPhiladelphia Fair Chance Law%3C/a%3E, %3Ca href=%22https://media.api.sf.gov/documents/2025_FCO_Poster_June2025.pdf%22 target=%22_blank%22 rel=%22noopener%22%3ESan Francisco Fair Chance Ordinance%3C/a%3E.%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EWe are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EApplication window will close when all vacancy/vacancies are filled.%3C/p%3E