Associate Security Operations Center Analyst

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits.

Position is based at 201 W Walnut Street, Rogers, AR 72756.

Position requires flexible availability Monday through Friday 8am to 5pm with additional hours as needed. 

The story of Arvest is one of commitment started by our founders in 1961, with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers and associates first as we continue to fulfill our mission – People helping people find financial solutions for life.

Job Title: Associate Security Operations Center Analyst

The Associate Security Operations Center (SOC) Analyst is an initial responder performing analysis, triage, and response coordination to security incidents and alerts ensuring the protection of critical systems and assets. They provide frontline support across various security tools and processes to prevent and respond to potential cyber threats.

What You’ll Do at Arvest:

● Support the team by gathering preliminary evidence, performing initial triage and basic threat analysis of incoming security alerts.

● Assist with initial response activities during security events and incidents, including cyber threats, major incident responses, physical security, and operational team notifications during outages.

● Help the team by performing critical event management functions, encompassing proactive severe weather communications, cybersecurity and physical security threat reporting, and the arrangement and implementation of relevant response protocols.

● Aid with threat intelligence analysis, frontline security incident, and initial incident reporting by collecting, reviewing, and analyzing data.

● Document and complete security incident and event reports while communicating findings to key stakeholders, contributes to the development of incident handling processes and security posture reports and maintain records of all security events, responses, and outcomes.

● Collaborate in the development and updates made to incident handling processes, standard operating procedures, playbooks, and runbooks.

● Identify opportunities for system and procedural improvements and recognize security gaps in critical infrastructure by adjusting alert thresholds, updating rules and security tool parameters.

● Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

● Other duties may be assigned.

Responsibilities:

Required Toolbox for Success:

● High School Diploma or General Education Diploma (GED)

● 1 year of relevant experience in Information Technology (IT), or Emergency Management including experience with security tooling

● Knowledge of security tools responding to security alerts using case management tool or IT ticketing system

● Analytical and conceptual thinking skills, with the ability to solve problems and make decisions using data

● Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders

● Outstanding organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively

● Proven ability to analyze procedures and standards

● Ability to maintain an inquisitive mindset and desire for continuous learning

● Relevant military experience is considered for veterans and transitioning service members

Preferred Toolbox for Success:

● Bachelor's Degree in Computer Science, Information Security, Information Technology, Emergency Management, or a related field

● Experience working in a regulated industry

● General knowledge in networking, monitoring, and incident response

● Knowledge of scripting or automation languages

● Working knowledge of Google Workspace and other applicable software

Physical Demands:

Regular attendance is an essential function of the job. The associate must be able to travel occasionally by themselves within the US, possibly overnight. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

We offer competitive compensation, benefits packages, and significant professional growth.

Arvest Bank is committed to providing equal opportunity to all persons regardless of race, color, race-based hairstyles and textures, religion, marital status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, veteran status, or any other basis, which now or in the future may be specified by law.

Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our associates. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply.

Grade 14

Pay Range: $25.30 - $31.60 per hour