Audio Visual Specialist I

%3Cp%3E%3Cstrong%3EWHY UT SOUTHWESTERN?%3C/strong%3E%3Cbr%3EWith over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to %3Ca href=%22https://www.utsouthwestern.edu/newsroom/articles/year-2022/july-us-news-best-hospital.html%22 target=%22_blank%22%3EU.S. News %26amp; World Report%3C/a%3E, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you%27ll discover a culture of teamwork, professionalism, and a rewarding career!%26nbsp;%3Cbr%3E%3Cbr%3E%3Cstrong%3EJOB SUMMARY%3C/strong%3E%3Cbr%3EWe are seeking a skilled and customer‑focused AV %26amp; Conference Room Support Technician to provide high‑quality technical support for faculty, staff, and campus events. This role supports a wide range of audiovisual environments, including conference rooms, classrooms, lecture halls, and large‑venue spaces. %26nbsp;%3Cstrong%3EOur ideal candidate has strong interpersonal skills and the ability to work collaboratively with faculty, staff, and technical partners. Additionally, has the ability to manage multiple tasks, prioritize effectively, and respond quickly in high‑stakes situations.%26nbsp;%3Cu%3E Please note this position is 100% on campus.%26nbsp;%3C/u%3E%3C/strong%3E%3C/p%3E%3Cp%3E%3Cstrong%3EKey Responsibilities%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EProvide on‑site conference room support for faculty and staff meetings, including user training, troubleshooting, and hardware replacement.%3C/li%3E%3Cli%3EDiagnose and resolve issues related to audio, video, switching, and control systems across conference rooms, classrooms, lecture halls, and other instructional spaces.%3C/li%3E%3Cli%3EDeliver online conference support for Zoom, Microsoft Teams, and hybrid meeting environments.%3C/li%3E%3Cli%3ESupport classroom and large‑venue AV systems, ensuring reliable operation for teaching and events.%3C/li%3E%3Cli%3ECoordinate with clients, internal technical teams, contractors, and subcontractors to ensure smooth project execution and timely issue resolution.%3C/li%3E%3Cli%3ERespond promptly to critical hardware and software issues, providing effective technical solutions and maintaining system uptime.%3C/li%3E%3Cli%3EMaintain strong communication and customer‑service skills to support a diverse community of users.%3C/li%3E%3Cli%3EBroad technical knowledge of AV systems, conferencing platforms, and hardware troubleshooting.%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EBENEFITS%3C/strong%3E%3Cbr%3EUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:%3C/p%3E%3Cul%3E%3Cli%3EPPO medical plan, available day one at no cost for full-time employee-only coverage%3C/li%3E%3Cli%3E100% coverage for preventive healthcare-no copay%3C/li%3E%3Cli%3EPaid Time Off, available day one%3C/li%3E%3Cli%3ERetirement Programs through the Teacher Retirement System of Texas (TRS)%3C/li%3E%3Cli%3EPaid Parental Leave Benefit%3C/li%3E%3Cli%3EWellness programs%3C/li%3E%3Cli%3ETuition Reimbursement%3C/li%3E%3Cli%3EPublic Service Loan Forgiveness (PSLF) Qualified Employer%3C/li%3E%3Cli%3E%3Ca href=%22http://jobs.utsouthwestern.edu/benefits/#top%22 target=%22_blank%22%3ELearn more about these and other UTSW employee benefits!%3C/a%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cbr%3E%3Cstrong%3EEXPERIENCE AND EDUCATION%3C/strong%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3ERequired%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cstrong%3EEducation%3C/strong%3E%3Cbr%3EHigh School or%26nbsp;%3Cbr%3ESome College%26nbsp;%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cul%3E%3Cli%3E%3Cstrong%3EExperience%3C/strong%3E%3Cbr%3E4 years%27 experience in the audiovisual field.%26nbsp;%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EJOB DUTIES%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EPerforms audiovisual presentation support on campus and in remote locations. Interfaces computers with audiovisual systems.%3C/li%3E%3Cli%3EPerforms preventative maintenance and minor repair on audiovisual equipment. Performs troubleshooting on audiovisual and computer presentation systems.%3C/li%3E%3Cli%3EPerforms audiovisual recording of lectures and special events.%3C/li%3E%3Cli%3EMaintains inventory of supplies and submits requests for ordering of supplies.%3C/li%3E%3Cli%3ECompletes service now work orders for assigned projects and submits completed work orders for processing.%3C/li%3E%3Cli%3EAssist in small installation projects%3C/li%3E%3Cli%3EPerforms research into audiovisual technology and makes purchase recommendations.%3C/li%3E%3Cli%3EPerforms other duties as assigned.%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3ESECURITY AND EEO STATEMENT%3C/strong%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3ESecurity%3C/strong%3E%3Cbr%3EThis position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.%3Cbr%3E%3Cbr%3E%3Cstrong%3EEEO%3C/strong%3E%3Cbr%3EUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.%3Cbr%3E%26nbsp;%3C/p%3E