Authorization Specialist

Join Novant Health as an Authorization Specialist

Position: Authorization Specialist

Location: Cardiology Clinic, Winston-Salem NC

Employment Type: Full Time 40 hours per week, 8am-5pm (Not a Remote Position)

• The Authorization Specialist is responsible for obtaining authorization as required for all scheduled appointments and outgoing testing referrals.
• Team members provide clinicals to insurance companies and follow up on any pending or denied authorization.
• Team members have an understanding of insurance online portals and call centers, able to request authorizations across multiple venues.
• Team member will communicate directly with clinics, insurance companies and patients to provide updates, financial estimates, or self-pay quotes.

• Robust Benefits Package
• Comprehensive medical, dental, and vision insurance plans
• 401(k) with company match to secure your financial future
• Flexible spending accounts (FSA) for healthcare and dependent care
• Life and disability insurance options
• Work-Life Balance
• Generous paid time off and holidays
• Employee wellness programs and resources
• Professional Growth & Support
• Tuition reimbursement and continuing education support
• Leadership development programs
• Access to cutting-edge technology and resources
• Inclusive Culture
• Commitment to diversity, equity, and inclusion
• Employee resource groups and community engagement

• Education: High School or GED, required. 
• Experience: 2 Years experience in medical office or referrals, preferred.
• Additional Skills Required: 
  • Ability to productively work Remote.
  • Knowledge of medical office software for the following: updating patient demographic information and processing referrals and medical records.
  • Requires excellent verbal communication skills.
  • Must be able to work with changing priorities.
  • Requires excellent organizational, problem solving and critical thinking skills.
  • Must be able to interact with individuals of all cultures and levels of authority.
  • Experience handling PHI.
  • Must possess initiative while functioning as part of a remote team.
• Additional Skills/Requirements (preferred):
  • An understanding of CPT and ICD- CM coding processes.
  • Proficient with Insurance Authorization Portals.
  • Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors’ billing requirements. Familiarity of coding requirements for practice specialty.
  • Proficient in Microsoft office: Teams, Excel and Word.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.