Baggage Opener

Unclaimed Baggage  

Job Title: Baggage Opener 

Department: Operations 
Reports To: Baggage Production Supervisor 

Primary Function 

Efficiently process inventory received from our partners by sorting, inspecting, and preparing merchandise for further handling, ensuring accuracy, quality, and timeliness. 

Key Responsibilities 

Sorting & Inspection 

• Sort through bags and boxes, categorizing items into designated groups: 

• Sporting goods, Tools 

• Apparel, New/Clean, Dirty 

• Electronics 

• Purses/Wallets/Belts – New/Clean, Dirty 

• Miscellaneous items 

• Inspect products for damage and perform light cleaning before placing them in the appropriate bins. 

Clothing Processing 

• Identify whether apparel needs to be hung, washed, or dry cleaned and place items accordingly in laundry buggies or carts. 

• Maintain awareness of fashion trends and designer brands to improve sorting accuracy. 

• Place two-piece garments in a garment bag before sending them to laundry processing. 

Inventory Management & Quality Control 

• Maintain accurate load numbers on all products being processed. 

• Ensure high-quality standards for all merchandise. 

• Remove any personal identification from products before processing. 

• Properly dispose of non-sellable items in designated areas. 

Restricted & Specialty Items Handling 

• Place prescription medications, illegal substances, or unidentified powders in the designated drug bin. 

• Immediately secure and report any found money in the designated lockboxes, informing the supervisor of significant finds. 

Processing & Performance Tracking 

• Maintain separate processing times for each load and record them accurately on paperwork.