Job Summary: Provide food and beverage service in a friendly, professional, and efficient manner during banquet events and in restaurant. This role is focused on delivering high-quality service to ensure a positive experience for all guests attending dining and banquet functions. 

Essential Functions and Duties: 

• Maintain high standards of food and beverage quality and guest service. 

• Greet guests warmly and ensure prompt drink orders. 

• Present the menu, answer guest questions, and make food and beverage suggestions. 

• Suggest wine/cocktail selections where appropriate. 

• Relay orders to the kitchen and beverage services promptly. 

• Observe guests to fulfill additional requests and anticipate when they have completed their meals. 

• Clear and reset tables efficiently. 

• Complete all assigned side work tasks during shifts. 

• Maintain a clean and organized work and storage area. 

• Assist with setting up, cleaning, and refreshing banquet function rooms. 

• Attend department meetings and complete tasks assigned by the Banquet Manager/F&B Manager. 

• Follow all safety and sanitation guidelines.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. 

Required Experience, Education, and Skills: 

• Previous experience in banquet or restaurant service required. 

• Strong customer service skills with the ability to communicate effectively with guests. 

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously. 

• Basic math skills for handling payments and calculating costs. 

Work Environment: 

• Primarily an indoor environment with protection from weather conditions, though not necessarily from temperature changes. 

• Requires standing and walking for extended periods during events. 

• Frequent lifting and carrying of up to 20 lbs. 

• Must be available to work flexible shifts, including nights, weekends, and holidays. 

Other Duties: