Barista/Cook

Essential Functions 

• Knowledge of the appropriate table settings and service ware.

• Knowledge of all menu items, prices and methods of preparation.  Use suggestive selling techniques to encourage the guests to choose items that are house specialties.
• Clean or sanitize work areas, utensils, or equipment.
• Clean service or seating areas.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
• Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.
• Prepare food items according to designated recipes and quality standards.
• Maintain cleanliness and comply with food sanitation standards at all times.
• Manage guest orders in a friendly, timely, and efficient manner.
• Ensure knowledge of the menu and all food products.
• Stock and maintain designated food station(s).
• Visually inspect all food sent from the kitchen.
• Practice correct food handling and food storage procedures according to federal, state, local, and company regulations.
• Prepare requisitions for supplies and food items, as needed.
• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Ensure that food quality and food safety standards are maintained at a superior level daily.
• Complete opening duties as assigned, including setting up the physical aspect of the station: grill, pantry, making preparation list of necessary food items, requisition all listed food items and transport from walk-in, etc. to assigned station.
• Prepare necessary food items for the meal period and the next service.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Cook for the scheduled meal period.
• Remove soiled wares from the station as assigned and transport them to dishwashing area.
• Breakdown workstation and complete closing duties.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Adhere to attendance and reliability standards.

Skills and Abilities 

• Must adhere to the company’s Service culture – 4 Keys to creating guests for life.  
• Must participate in all required meetings and training. 
• Prepare and serve coffee and tea drinks that meet quality standards. 
• Properly handle and maintain all equipment. 
• Respond to orders, questions, concerns, and constructive feedback in a polite and efficient manner. 
• Accurately handle cash and credit card payments, following appropriate cash-handling procedures. 
• Serve customers quickly and efficiently. 
• Must be able to work in a fast-paced environment and able to multitask. 
• Demonstrate a thorough understanding of all the menu offerings and must be able to make recommendations. 
• Observe relevant health and safety standards. 
• Ensure that the opening/closing duties are complete as per protocol. 
• Have a thorough knowledge of all the retail items. 
• Abide by all policies and safety rules. 
• Perform other duties as requested by management. 

Pay: The rate of pay for this position is $16.50/hr.

Job Qualifications/Requirements 

Education: High School diploma or GED equivalence 

Experience: 1 year experience in a similar role 

Additional: Will be required to work flexible scheduled shifts based on business needs 

• Flexible and long hours sometimes required
• Must be able to lift and/or carry up to 50 pounds
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation 
• Ability to stand and walk for extended periods of time
• Ability to bend and twist, push and pull, stoop, and kneel