Best Buy
Brooks, Kentucky

Best Buy for Business Agent - Geek Squad City

Onsite$32,906 - $50,170/yrPosted today

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Job details

Location
Brooks, Kentucky
Work type
Onsite
Compensation
$32,906 - $50,170/yr
Posted
today
Apply on
sjobs.brassring.com

About this role

Job Description

Our Best Buy for Business (BBFB) Agent is responsible for installing, configuring, troubleshooting and kitting products for multiple vendors based off client need at Geek Squad City (GSC). As the BBFB agent, you will be required to perform multiple roles within the department on a daily basis and will need to be able to function within a changing environment. Be part of a team that puts people before all else and accounts for what comes next.

Key responsibilities:
  • Enters and follows software prompts/commands to install and configure consumer electronic devices based on Standard Operating Procedures (SOP) or Client/Vendor needs
  • Ensures all needed components are included in each order following kit checklists as appropriate
  • Troubleshoots product based off Client needs, installs new parts and disassembles as necessary
  • Installs and configures new operating systems using proprietary software based off client needs
  • Uses proprietary systems to follow prompts and commands to install operating systems based off Client needs
  • Kits, packs and ships finished goods to clients based on vendor needs
  • Validates and quality checks products and finished goods as necessary
  • Troubleshoots and repairs damaged products that are returned from Clients/Vendors
Basic Qualifications:
  • 6 months of experience in consumer electronic troubleshooting
  • 6 months of experience working with Windows Operating Systems and Microsoft Office products
  • Ability to function effectively in a quickly changing environment
  • Ability to stand for long periods of time
  • Ability to lift/push/twist up to 50 pounds, with or without reasonable accommodation
Preferred Qualifications:
  • Previous experience working in a logistics or similar environment
  • 6 months of experience with Best Buy's proprietary systems or other related systems
  • 6 months of experience with Business Networking Systems and Networking Fundamentals

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Address Line 1

345 International Blvd Ste 300

City

Brooks

State

Kentucky

Zip

40109-6200

Job Level

Individual Contributor

Employment Category

Full time

Brand

Geek Squad

Search Categories

Geek Squad

Minimum Pay

15.82

Benefits

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.

Worker Type

Regular

Maximum Pay

24.12
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About Best Buy

Best Buy
Brooks, Kentucky