Beverage Server-On Call-Banquets

• Offer every guest in the gaming area a beverage every 15 to 20 minutes

• Promote drink specials and describe nightly entertainment in area (DJ, Piano Player)

• Repeat order back to guest

• Serve beverages to guests in a friendly and timely manner

• Maintain clean workstation

• Maintain cleanliness of section by picking up empty glasses and bottles on a regular basis and return all glassware to bar for cleaning

• Order drinks in proper sequence

• Order supplies when needed

• Exemplify our core values, family style service, our mission and vision

• Exemplify our DEI (diversity, equity, inclusion) culture

• Perform other job-related duties as assigned 

• Ability to understand and comply with all department and company policies and procedures, rules and regulations
• Skill in establishing and maintaining effective working relationships with staff and guests
• Ability to read, write, and communicate verbally in English
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

• Work may be performed in areas, which may be unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated

• Work may be performed in areas having a three-foot access and may encounter slippery surfaces. 

• Constant contact with guests and team members

• Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps)

• Requires mobility 100% of the shift

• Requires seldom bending and reaching in areas from floor level to 6ft. high, pushing/pulling, firm/strong grasping and finger dexterity with both hands

• Requires frequent standing, walking, and lifting/carrying weight of up to 25 lbs., balancing, twisting, turning, repetitive use of both hands with light grasping, eye/hand coordination and manual dexterity

• Requires normal sense of smell, taste, touch and sound

• Requires normal vision range and absence of color blindness

• Requires the ability to perform simple tasks, simple reading, writing and math skills, and the ability to compile information and memorize drink orders

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:  Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.