Chantal - Farmers Insurance Agency
Elgin, Illinois
Bilingual Customer Service Representative (CSR)
We tailor your resume to this role and apply for you in seconds.
Apply to Bilingual Customer Service Representative (CSR) at Chantal - Farmers Insurance AgencyJob details
- Location
- Elgin, Illinois
- Work type
- Onsite
- Compensation
- $35,000 - $45,000/yr
- Posted
- 3 days ago
- Apply on
- app.idealtraits.com
About this role
Job Overview
We are a growing insurance agency seeking a Bilingual Customer Service Representative to support our daily operations and provide excellent service to our clients. This role focuses on customer support, policy servicing, and call handling — no sales license required.
The ideal candidate is organized, dependable, comfortable on the phone, and enjoys helping people.
Salary Range: $35,000.00 - $45,000.00 per year
Benefits
Annual Base Salary Based on Experience
Hands on Training
Career Growth Opportunities
Paid Time Off (PTO)
Life Insurance
Health Insurance
Retirement Plan
Requirements
- ️ Bilingual in English & Spanish (required)
- ️ Strong communication and customer service skills
- ️ Comfortable using computers, phones, and basic office systems
- ️ Organized, detail-oriented, and reliable
- ️ Ability to multitask in a fast-paced office environment
- No insurance license required
- Training provided
Responsibilities
- Process policy changes, updates, and service requests
- Open, organize, and route incoming mail and documents
- Support customer retention through follow-ups and service assistance
- ️ Route quote and sales inquiries to licensed insurance producers
Remote Type:
No
Job Type:
Full-Time
Job Category:
Insurance Sales
Location:
79 S GROVE AVE,ELGIN,IL,60120,US
About Us
Chantal - Farmers Insurance Agency is a dynamic, award-winning Farmers® agency dedicated to empowering clients with tailored insurance solutions. Led by a Presidents Council agent, we offer comprehensive auto, home, business, and life coverage. Join our professional, energetic team committed to exceptional service and fostering a supportive environment for your career growth.