Bilingual Insurance Customer Service Representative

The team at GEICO Commack is seeking a Spanish Bilingual Insurance Customer Service Representative to support our growing client base and deliver outstanding service. This role is ideal for someone who is professional, detail-oriented, and committed to building strong customer relationships.

As a key member of our service team, you will assist policyholders with account updates, billing questions, coverage changes, and general policy support. You will confidently communicate in both English and Spanish to ensure every client receives clear, accurate, and personalized assistance.

Salary Range: $22.56 - $25.64 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Profit Sharing

Comfortable Work Environment

Team Outings

Monthly Bonus Program

• Fluent in Spanish and English
• Prior customer service experience preferred in a client-facing environment
• Strong desire to help and guide clients
• Excellent communication and interpersonal skills
• Solid computer skills with the ability to navigate multiple systems

• Answering inbound client calls in a professional and timely manner
• Handling billing questions and processing payments
• Conducting policy reviews to ensure accurate coverage
• Building and maintaining strong client relationships
• Providing exceptional customer support and service

#1 GEICO Local Office in the USA, serving the needs of Long Island and the New York City area. Join our team of over 50 insurance professionals to enjoy stability, growth, and a comfortable work environment where you can flourish and develop your skills!

At GEICO Commack, we’re not just about insurance; we’re about empowering individuals and families to secure their futures with confidence. Our energetic team thrives on innovation and collaboration, offering diverse opportunities for growth and advancement. With a culture rooted in professionalism and support, we prioritize both our customers and our employees. Join us and be part of a company that values integrity, community, and excellence in the insurance industry. Discover your potential with GEICO Commack!