Billing Supervisor

Metro One LPSG Billing Supervisor:

The Supervisor oversees the organization’s billing team to ensure timely delivery of accurate invoices to customer, while maintaining and improving internal and external customer relations.

Essential Functions and Responsibilities:

• Preparation of monthly variance reports on billing by customer, including key indicators and statistics
• Supervise a team of Billing Analysts
• Delegate assignments and projects to staff and ensure timely completion
• Delivery of accurate invoices and supporting documentation to customers on required frequency and through the various delivery methods (emails, portals)
• Oversee Billing adjustments and follow Delegation of Authority for credits and rebills
• Review and approve any changes to billing requirements from contract and / or obtaining appropriate approval
• Liaise and oversee with Regional Business Leaders, Account Managers to ensure timely receipt of PO# and PO funding
• Review of ERP systems to ensure all jobs have accurate billing rates
• Liaise and project manage with Pricing / Business development to ensure new customer is onboarded seamlessly for billing requirements.
• Support and develop billing processes and controls to ensure accurate revenue recognition
• Identify opportunities for billing automation and process efficiency
• Perform contract audits to ensure revenue maximization and accuracy
• Assist in any customer and external audits
• Collaborate cross-functionally with Workforce administration / Payroll to ensure billing data is accurate

Controls Framework

• Ensure strong internal controls are being maintained
• Ensure adherence of processes to company's policies and procedures; support strengthening of financial processes and controls.
• Maintain strong relationship with key stakeholders.

Education & Experience Qualifications

• Bachelor's Degree in Accounting, Finance, Business, or related field required.
• 5+ years of related accounting experience; previous supervisory/leadership experience highly preferred.
• Proficient with ERP systems, Portals and MS Excel required.
• Sharp business acumen with excellent communication skills.
• Analytical, organized with attention to detail.
• Able to meet deadlines within a high volume fast-paced environment.

What is expected of you for success in your role

• Excellent communication skills, including verbal and written.
• Capability to run small projects including prioritization of tasks and proactive stakeholder management.
• Ability to juggle competing priorities and communicate deadlines to key constituents.
• Comply with operating policies, business conduct standards, systems, and processes.
• Excellent analytical, critical, problem-solving skills with ability to prioritize activities
• Accurate invoices delivered timely to customers