Business Analyst Intern

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Strategic Planning & Data Analysis

• Meet with department managers to define business requirements and how to best measure the performance of capital and labor by department function.
• Process or collect monthly KPI reports from department managers and analyze data for areas of improvement.
• Utilize existing data from the Enterprise Resource Planning (ERP) system to define functional strategy.
• Tie KPI to financial reports to illustrate the impact of departmental performance.
• Understand data collection, resulting heuristics, and suggest solutions on how to improve performance.

Process Definitions & Improvement

• Identify and develop work instructions or process maps for functional tasks.
• Evaluate and understand current business processes to integrate organizational structure to employee responsibilities as well as management expectations.
• Refine existing processes to improve KPI results and to assist meeting organizational objectives and goals.

Operations & Business Modeling

• Develop operational and business models that are universal regardless of product. Standardize processes that may be applied across all division product lines or may be utilized at other OSI divisions.
• Incorporate functional strategy into the grand vision for business strategy sought after by upper management (i.e. Vice President or General Manager).

Information Technology & Technical Analysis

• Consider IT solutions where applicable. Partner with IT business system analysts for developing IT solutions for process improvements and technology changes.
• Understand implementation requirements and potential impact to business when proposing or modifying live IT systems.
• Assist in maintaining IT project schedules to minimize delays in production and maximize return on IT investments.

QUALIFICATION REQUIREMENTS:

Formal Education & Certification

• Pursuing or having attained a Bachelor degree in the field of Business Administration, Industrial Engineering, Accounting, or Management Information Systems with 0-2 years of related experience or 8+ years related work experience without a degree.

Knowledge & Experience

• College course exposure or work experience relating to process improvement with ties to Accounting and/or Financial models.
• College course exposure or work experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
• Working knowledge of network and PC operating systems.
• Practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.
• College course exposure or work experience working with Enterprise Resource Programs, including Glovia, JDE, Hyperion, Ultipro, Corptax, etc.
• College course exposure or work experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies.
• Use of project management software.
• Excellent understanding of the organization’s goals and objectives.

Personal Attributes

• Experience working in a team-oriented, collaborative environment.
• Good analytical, mathematical, and creative problem-solving skills.
• Good written and oral communication skills.
• Good listening and interpersonal skills.
• Logical and efficient.
• Attention to detail.
• Ability to conduct research into systems issues and products as required under guidance & direct supervision.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong customer service orientation.

PHYSICAL REQUIREMENTS:

• Occasional evening and weekend work to meet deadlines or provide on-call support.
• Some travel required, including international travel.
• Prolonged sitting.
• Occasional bending and lifting.
• Moderate walking.