Business Analyst, Supply Chain Excellence

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Strategy & Corporate Development

Job Sub Function:

Business Development

Job Category:

Professional

All Job Posting Locations:

New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

We are searching for the best talent for Business Analyst, Supply Chain Excellence (SCE) to join our Strategy & Business Excellence team located in West Chester, PA, New Brunswick, NJ, or Raritan, NJ.

The Business Analyst supports SCE Strategy & Business Excellence with communication strategy, service performance, portfolio governance, and strategic business planning by delivering analytics, insights, and continuous improvement support. This role focuses on enabling structured feedback with external partners, translating insights into service enhancements, and driving clear, Credo aligned communications within the SCE organization.  This role partners closely with internal SCE stakeholders and contributes to the maturity and advancement of SCE effectiveness, efficiency, and customer satisfaction.
 

Key Responsibilities

• Support execution of the SCE communication strategy by developing performance summaries, portfolio updates, and service related communications that increase visibility, understanding, and alignment across stakeholders.
• Ensure messaging is clear, consistent, and aligned with enterprise priorities.
• Support structured feedback mechanisms with external partners by collecting, analyzing, and synthesizing input related to service effectiveness, value delivery, and experience.
• Translate feedback into actionable insights that inform service enhancements, performance improvements, and Credo aligned actions.
• Promote data driven and digital first ways of working across SCE initiatives.
• Support internal SCE communications that reinforce Credo values, service accountability, and continuous improvement.
• Develop summaries, insights, and messaging that connect partner feedback and performance outcomes to Credo driven behaviors and decision making within the SCE team.
• Provide analytics and performance insights related to SCE services, identifying trends, risks, and opportunities to strengthen service quality, reliability, and value.
• Support regular performance updates that inform leadership discussions and improvement actions.
• Actively contributes to continuous improvement efforts by supporting analysis, documentation, and follow up actions that enhance service maturity, partner experience, and operational effectiveness across SCE.
   

Qualifications

• A minimum of a Bachelor's degree is required.
• A minimum of 0-1 years of general business experience
• Strong interpersonal skills with the ability to build productive working relationships and support alignment across SCE and external partners.
• Strong organizational and prioritization skills, with the ability to manage multiple workstreams and deadlines.
• Strong written and verbal communication skills, with the ability to develop clear, concise internal communications for SCE audiences.

• Support execution of the SCE communication strategy by developing performance summaries, portfolio updates, and service‑related communications that increase visibility, understanding, and alignment across stakeholders.

• Strong proficiency with the Microsoft Office (Word, Excel and PowerPoint) is required; Promote data driven and digital first ways of working across SCE initiatives.
• Ability to support service documentation, performance tracking, and continuous refinement of offerings to improve clarity, adoption, and value realization.
• Ability to identify experience driven improvement opportunities that strengthen trust, transparency, and Credo aligned outcomes.
• Ability to support performance reporting and insight generation that informs service enhancements and leadership discussions
• Ability to support continuous improvement initiatives by applying established tools, frameworks, and best practices to enhance service quality and partner experience.
• Proactive mindset focused on service excellence, learning, and incremental improvement.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.  

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via https://www.jnj.com/contact-us/careers .Internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

 

 

Preferred Skills:

Alliance Formation, Business Behavior, Business Development, Business Intelligence (BI), Coaching, Collaborating, Competitive Landscape Analysis, Customer Centricity, Data Visualization, Execution Focus, Market Research, Problem Solving, Product Marketing Sales, Product Strategies, Project Schedule, Relationship Building, Strategic Change

 

 

The anticipated base pay range for this position is :

$79,000.00 - $127,650.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits