Business Operations Coordinator

Responsibilities

• Coordinate and manage recurring operational programs across multiple business functions. 
• Support planning and execution of onsite employee programs, leadership meetings, and executive events. 
• Coordinate executive logistics while maintaining professionalism, discretion, and confidentiality. 
• Track program milestones, deliverables, risks, and follow-up actions to ensure successful execution. 
• Collect, analyze, and report program metrics to demonstrate operational effectiveness and business impact. 
• Maintain documentation, dashboards, project trackers, and operational reports. 
• Research business topics, gather information, and prepare summaries to support decision-making. 
• Identify operational gaps and recommend practical process improvements. 
• Anticipate stakeholder needs and proactively resolve issues before they impact program delivery. 
• Partner with cross-functional teams to coordinate activities across multiple concurrent initiatives. 
• Deliver exceptional internal customer service through a mindset of "unreasonable hospitality." 
• Adapt quickly to changing priorities while maintaining high quality and attention to detail. 
• Perform additional operational and administrative support activities as business needs evolve. 

Minimum Qualifications

• Bachelor's degree or equivalent practical experience. 
• 3+ years of experience in business operations, program coordination, project coordination, executive support, event management, office operations, or a related role. 
• Strong organizational and time management skills. 
• Excellent written and verbal communication skills. 
• Experience coordinating multiple projects simultaneously. 
• Proficiency with Microsoft Office, including Excel and PowerPoint. 
• Ability to analyze information and create clear reports and documentation. 
• Demonstrated attention to detail and follow-through. 
• Ability to work independently with minimal supervision. 

Preferred Qualifications

• Experience supporting executive teams or leadership organizations. 
• Experience coordinating employee engagement programs or corporate events. 
• Familiarity with project management tools and collaboration platforms. 
• Experience developing dashboards or operational reporting. 
• Strong analytical mindset with the ability to translate data into actionable insights. 
• Comfortable working in a fast-paced, rapidly changing environment. 
• Demonstrated ability to anticipate needs rather than react to requests. 
• Passion for delivering exceptional customer and employee experiences.

#LI-AJP

Minimum Qualifications:  A minimum of 2 years combined experience with project management, data analysis and direct business experience within a specialized function.  Preferred Qualifications:  Bachelor's degree in Business Administration, Management or related field.  Ability to work cross-functionally with functional and technical teams.  Experience with building and managing reporting tools to support Programs; such as scorecards and KPI metrics to further drive insights around our program strategy. Strong experience with Excel.  Must be self-directed and able to work independently as well as in a team environment. Must be comfortable working in ambiguous situations.  Excellent interpersonal skills. Depending on the job there may be additional minimum requirements and/or preferred qualifications.

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