State of South Carolina
Richland County, South Carolina

Call Center Monitor / 61014037

Onsite$45,300 - $61,100/yrPosted 5 days ago

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Job details

Location
Richland County, South Carolina
Work type
Onsite
Compensation
$45,300 - $61,100/yr
Posted
5 days ago
Apply on
governmentjobs.com

About this role

High school diploma or equivalent plus relevant program experience (bachelor's may substitute). Valid driver's license and ability to travel overnight in-state. Experience monitoring call center queues, performing case reviews, ensuring policy compliance, protecting PII, and producing QA reports.

What you'll do at State of South Carolina:

  • monitoring queue
  • reviewing calls
  • generating reports

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About State of South Carolina

State of South Carolina
Richland County, South Carolina