Casual Patient & Family Concierge

%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-align:center;text-autospace:none;%22%3E%3Ca name=%22_Hlk201753410%22%3E%3Cspan style=%22background-color:white;color:#252525;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EJoin Our Community!%3C/strong%3E%3C/span%3E%3C/span%3E%3C/a%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-align:center;text-autospace:none;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22mso-layout-grid-align:none;text-align:center;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;color:#252525;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22line-height:107%;mso-bookmark:_Hlk201753410;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EAre you passionate about the patient experience and seeking growth opportunities? UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Our Patient and Family Concierges are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity. Join us as we provide Life Changing Medicine to our community.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;color:#252525;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk201753410;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EPosition:%3C/strong%3E%26nbsp;Casual Patient and Family Concierge%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22background-color:white;color:#252525;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk201753410;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EDepartment:%3C/strong%3E%26nbsp;5 South Neurosurgical Unit%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22background-color:white;color:#252525;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk201753410;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3ELocation:%3C/strong%3E%26nbsp;UPMC Passavant%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22background-color:white;color:#252525;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk201753410;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EShifts:%3C/strong%3E%26nbsp;36 hours over the course of a 6-week scheduling period. Daylight, evening, weekend, and holiday shifts. Hours vary by unit.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;color:#252525;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk201753410;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E**Title and salary are based on education and experience.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;color:#252525;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EResponsibilities:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Ca name=%22_Hlk190790314%22%3E%3Cspan style=%22background-color:white;color:#252525;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EDestination Coordinator:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/a%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l1 level1 lfo1;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EGreet and assist hospital guests.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l1 level1 lfo1;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EProvide directions and information.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l1 level1 lfo1;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EUse computers for patient information while respecting confidentiality.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;color:#252525;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EEVS Associate:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l0 level1 lfo2;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EClean assigned areas and remove trash.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l0 level1 lfo2;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EMake beds and ensure cleanliness.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l0 level1 lfo2;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EReport issues to the supervisor.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;color:#252525;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3ETransporter:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l4 level1 lfo3;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3ESafely transport patients and equipment.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l4 level1 lfo3;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EDeliver supplies and record transportation data.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l4 level1 lfo3;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EReport activities to the manager.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;color:#252525;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3ESupply %26amp; Equipment Management:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l2 level1 lfo4;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EOrder and organize supplies.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l2 level1 lfo4;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EMaintain inventory and check expiration dates.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l2 level1 lfo4;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EMonitor and stock patient and supply areas.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;color:#252525;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EPatient Care Support:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l3 level1 lfo5;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3ERespond to call lights and assist patients.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l3 level1 lfo5;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3ERound hourly and distribute care plans.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l3 level1 lfo5;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EPerform audits and update bulletin boards.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22color:#252525;line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;mso-list:l3 level1 lfo5;tab-stops:list .5in;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-bookmark:_Hlk190790314;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EFollow mandatory reporting procedures.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;margin-bottom:0in;mso-layout-grid-align:none;text-autospace:none;%22%3E%3Cspan style=%22background-color:white;color:#252525;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3ENote: All competencies must be achieved. The above statements are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with the role.%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E
%3Cul%3E%3Cli%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-layout-grid-align:none;mso-list:l1 level1 lfo1;text-autospace:none;text-indent:-.25in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3EMust have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-layout-grid-align:none;mso-list:l1 level1 lfo1;text-autospace:none;text-indent:-.25in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3EHigh School diploma OR active High School/GED program enrollment OR one year of previous job experience required in lieu of HS Diploma/GED.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-layout-grid-align:none;mso-list:l1 level1 lfo1;text-autospace:none;text-indent:-.25in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3EPrevious experience in health care or customer service is a plus, but not required%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-layout-grid-align:none;mso-list:l1 level1 lfo1;text-autospace:none;text-indent:-.25in;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3EAbility to follow written and verbal instructions.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;%22%3E%3Cspan style=%22font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3ELicensure, Certifications, and Clearances:%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;mso-list:l0 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EAct 34%3C/span%3E%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22line-height:normal;mso-list:l0 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EWork Permit if you are under 18.%3C/span%3E%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Segoe UI%26quot;,sans-serif;font-size:10.5pt;%22%3E%3Cspan style=%22line-height:107%;%22%3E%3Cstrong%3EUPMC is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E

Job Details
Primary Location: USA-PA-Pittsburgh
Work Locations: UPMC Passavant Mccandless, 9100 Babcock Blvd, 15237
Business Unit: UPMC Passavant
Schedule: Limited, Casual
Shift: Variable
Union: No
Salary Range: 18.19, 27.58