CDHS REALLOCATION ONLY Senior Analyst - Analyst V

Department Information

This position is open only to classified permanent employees of the listed department and division within that department.

Physical Job location: 

4255 S. Knox Court
Denver, CO 80236


About the work unit- The Data Management and Analysis (DMA) team uses expertise in analytics, research and evaluation to inform DYS operations, initiatives and outcomes. The team routinely generates products and reports that guide decision-making and provide valuable insight into the youth populations served by the Division. DMA conducts analysis and prepares statistics for both internal and external stakeholder consumption. The team prepares information used in the legislative process, monitoring Division performance, and supporting the Strategic Plan.

The team is comprised of highly skilled professionals with a deep understanding of statistics, analytics, research, evaluation, criminology, sociology, psychology, as well as juvenile justice, to include theory and literature. Team members strive to provide key information, inform policy, advocate for practices that ensure youth and family success, and enhance performance within the Division by: 1) Promoting Data-Driven Decision Making, 2) Promoting Data Transparency and Accessibility, 3) Conducting Relevant Analysis, 4) Evaluating Practices, and 5) Advocating for Evidence Based Principals, Practices, and Programs. 

The Data Management and Analysis team is part of the DYS Director’s Office. The DYS Director's Office includes all Central Division administration activities and responsibilities related to the management and oversight of State-operated institutions and privately contracted residential and non-residential services for both detained and committed youth. In addition, DYS administers a community-based system that includes case management and parole services, and CYDC Community-based Detention Services. The Director's Office maintains responsibility for the following administrative functions: establishing and monitoring standards for service; developing policies and procedures and auditing programs and services for compliance; developing and allocating resources for programs and providing administrative systems to support programs, such as data, financial management, and contracting systems; developing and implementing short-term and long-term Division goals and planning initiatives to address DYS's current and future program and resource needs.

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Description of Job

Purpose of Position- The purpose of this position, as a Senior Analyst, is to perform complex analysis and make process decisions that are both formulative and strategic on behalf of the Division. The predominant duty of this position is to connect agency leaders, staff and stakeholders with real-time information through Data Visualization Dashboards (Senior Authority designation). These Data Dashboards, and linked products, supply information to make smart, defensible, data-driven decisions. The complexity and scope of the position requires advanced level analysis, a unique level of technical expertise, and a rich understanding of the Division and Department’s data, data sources, and data structures. The position informs all areas of Division operations and functions, executes the agency’s vision for real-time data access, and supports the Department’s vision to replicate these valuable assets across all CDHS Offices and Divisions. The Position reports directly to the Division’s Director of Data Management and Analysis.

This position is a Senior Authority in Data Visualization Dashboards. As the leading expert in Data Dashboards, this position provides executive oversight of agency dashboard development, management, and utility, which allows for real-time DYS data consumption. Data Dashboards are online, interactive, relational data sites where leaders can monitor and gauge important metrics. As an example, the DYS Health Dashboard is utilized by CDHS leaders to investigate and analyze youth populations served, staffing trends, and various operational topics. Dashboards are not only a successful tool for CDHS, but also provide utility reaching other teams/Departments/entities across the state. As such, this position is an expert that also influences innovation and decision-making in other Departments and other statewide agencies. The position, through product development, management, expertise-sharing, and training, provides assistance to outside entities as it relates to juvenile justice data. The position is a pace-setter for their specialized, unique, and highly-technical expertise.

Job Duties - 

Data Visualization Dashboards – Executive Oversight - This position assumes the role of expert on Data Visualization Dashboards, as a senior authority, allowing statewide agencies the benefit of real-time DYS and Juvenile Justice data consumption. Utilizing a highly-technical and specialized skillset, the position optimizes the access, review, and understanding of key DYS metrics in accordance with the following primary dashboard duties:

• Designs, develops, and produces Data Dashboards;
• Designs scalable internal data repositories and pipelines to support robust and timely visualization,
• reporting, analytics, and insight sharing (e.g., trends & outcomes);
• Generates and automates statistical computations, analyses, reports, and special studies that meet the
• mandates and priorities of the agency, state and federal government, partners, stakeholders, and the
• general public;
• Demonstrates expertise in data analysis, modeling, processing, transformation, integration, and
• visualization to deliver accurate and actionable information to inform agency decisions, policy, practice,
• performance and results;
• Leads Extract, Transform, Load (ETL) processes;
• Oversees functionality, optimization, maintenance, and troubleshooting;
• Oversees user access: hierarchy, group membership, and dashboard profiles/assignment;
• Plans and schedules expansion or reduction;
• Coordinates with DYS Data Manager on software licensing actions, needs, and forecasts;
•  Serves as Division liaison to Department Leads in areas that support Dashboard requirements: tableau
• coordinator, secure agency servers, server updates, version upgrades.
• Serves as Department Liaison to Other State Departments, to support data sharing, external agency data use,
• interpretation, and applied practice.

Data Visualization Dashboards - In coordination with the DMA Data Manager, the position oversees data governance and stewardship of DYS Data
Dashboards, monitoring security and compliance with organizational and regulatory standards. The position works with agency leaders and decision-makers (e.g., DYS Director and Associate Directors) to support access permissions and profiles, level and amount of data accessible within each profile, communicating security standards to end users, and managing connections to secure servers and data files for new dashboard users. The main duties include, but are not limited to:

• Supporting dashboard users as a primary point-of-contact for connecting, training, troubleshooting, and
• supporting staff to identify areas of need or solutions to dashboard access.
• Collaborating with the DMA Data Manager, and liaising with OIT/BITS partners to monitor staffing changes,
• associated permission-levels, and dashboard access;
• Managing Dashboard software version updates and impacts, with the assistance of OIT; proactively planning
• for impact and communicating potential outages, when possible;
• Directly communicating access, levels of access, and areas of access to end users;
• Coordinating data access levels across staff groupings/profiles, and works closely with DMA to review options
• for supporting data drill-downs, with respect to the sensitivity and business-need levels of aggregation to
• protect client information;
• Conducting scheduled reviews of data dashboard access to ensure the security and accessibility of data in
• Tableau and Looker Studio;
• Coordinating data extraction and sharing internally to support DYS leaders and staff with data to inform
• strategy-development, and ongoing data monitoring;
• Coordinating data extraction and sharing externally to support Department-wide efforts;
• Consulting with CDHS Data Governance lead and DMA Director to confirm the presentation of dashboard data
• aligns with commonly acknowledged standards (HIPAA, PII) and ensures appropriate aggregation to secure
• the protection of information, balancing the requirements of the Department, OIT/BITS, Other State
• Departments, and client privacy.
• DYS client data require immense protection, as the individuals are a 3-fold vulnerable population:

Advanced Statistical Analysis - As a DYS Senior Analyst, this position is responsible for conducting advanced statistical analysis, performing complex
analyst work under the direction of the DMA Director. Position synthesizes data for analysis, digestion, and action. Simplifies results and implications for practical application and use. Presents key findings and data-informed recommendations, including action steps, to various stakeholder groups. Examples of the advanced analysis and evaluation this position conducts includes, but is not limited to:

• Complex Trend Analyses of the DYS Populations;
• Relative Risk Index ratio production and analysis (i.e., to examine disparity in practice, policy, service provision,
• or outcomes);
• Advanced Statistical testing, which includes using experience and expertise in applied statistics with advanced
• statistical software packages;
• Academic growth calculations and analysis, complex comparative analysis and norming decisions;
• Statistical manipulation and adjustment to bolster justice trend estimations and accuracy (e.g., adjusting
• juvenile arrest data to allow for geographical investigations); Sophisticated algorithms and data processing to support record matching, linking, and building complex
• longitudinal data sets for evaluation;
• Other advanced research techniques to assess the effectiveness of division wide programming.

Quality Assurance (QA) & Continuous Quality Improvement (CQI)- This position leads data quality assurance, and continuous quality improvement efforts on behalf of DMA. The position assumes a leadership role in assuring the integrity, quality, accuracy, and presentation of data received from OIT, as well as data prepared during intermittent and automated extraction. The position performs extraction and data transformation (using code/syntax), audits and documents data flows, maintains thorough documentation of data sources, data changes, integrates output and calculations to monitor data quality, and coordinates updates to data flows to align practices and ensure the quality of data reported by DYS. Position oversees extensive QA process, following a self-designed protocol both monthly and annual protocol (but often more frequently for Dashboard purposes), on behalf of DMA and DYS. The required duties include, but are not limited to:

• Establishing efficient and effective processes for identifying anomalies, diagnosing, and relaying information
• regarding data concerns to the appropriate staff, and supervisors.
• For Data Dashboard purposes, QA/CQI steps will include integrating data error identification and
• error-handling mechanisms within the ETL pipeline to ensure that data integrity is maintained throughout the
• process.
• Conducting rigorous data

Products & Results (Reports/Presentations) - This position determines best methods of disseminating key takeaways, results and findings to multiple stakeholder groups. The position also recommends targeted action steps designed to influence practice and policy, program design, service effectiveness, service quality, productivity, resource allocation, and new research/analytical directions. This position supports primary stakeholders with the interpretation of trends, results, and translates complex technical concepts into actionable insights and recommendations. Provide specific examples of regular, ongoing decisions made by this position related to this duty.

• Position independently decides when to discontinue certain report sections, appendices, topics, and analyses,
• due to longevity, relevance or application;
• Position decides when and how to relay controversial or unfavorable results, outcomes, trends to agency
• leaders; taking care to provide ample context, conversation, and allowing leaders time to prepare questions,
• have meaningful discussion(s), and develop communication plans as needed;
• Position decides most valuable presentation approach, for example stakeholders in individual or group venues;
• Decides best methods to convey findings in a way that communicates clear,

Committee Work & Other Duties as Assigned - This position participates in committees, work groups, and be “staff-to” advisory groups or boards that have data extensive and specific data needs. Position assists these committees and work groups with the requested and necessary data to inform projects, assignments, and decisions. Position serves as a consultant, presenter, and interpreter, assuring that these groups understand data results, implications, and recommendations. This position may be assigned other tasks, as needed, to meet changing needs of statute, mandated reporting
requirements, responsibilities of the legislative working group, DMA team, Division, Office, or Department. Under unusual circumstances such as emergencies, disasters, understaffing, or those aforementioned, the position performs other duties as assigned by the DYS Director of Data Management and Analysis or the Division’s Director’s Office.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

*** Please read the entire job announcement and follow all of the instructions prior to completing the application.  You must provide documentation to be given credit for it.  There will be no exceptions on timelines to provide documentation. All documentation must be uploaded- this is the first evaluation in the selection process***

Note:
Applications will be reviewed to determine if you meet the minimum qualifications for the position. If it is determined that you meet the minimum qualifications, your application will also be used as part of the examination process.  You should ensure that your application specifically addresses the requirements as listed in the minimum and preferred qualifications, as well as the job duties and the highly desired competencies. Take the time to adequately address your specialized experience, work products, and accomplishments as they relate to the position.

MINIMUM QUALIFICATIONS: 

Experience Only:

Eight (8) years of relevant experience in an occupation related to the work assigned to this position

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to eight (8) years.

 
 Preferred Qualifications:

• Understanding of performance management in a juvenile justice environment 

• Understanding how decisions on policy and practice impact outcomes and how data can be used to guide these decisions

• Professional experience as a statistical analyst in the Juvenile Justice field

• Experience working with large relational databases

• Exceptional proficiency with the following software programs and technical solutions:

  • Tableau

  • SPSS

  • Crystal Reports

  • Standard Query Language (SQL) query writing

  • TOAD for Data Analysts, to extract data and create procedures for relational databases

  • Colorado TRAILS (Colorado's Comprehensive Child Welfare Information System) 

  • Oracle systems

  • Microsoft Office Suite

  • Google Suite, to include Google Data Studio

• Exceptional Oral and Written Communication Skills

• Critical Thinking and Troubleshooting Skills

 
Conditions of Employment:

• Standard Background.  CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional
  License verification (licensure requirements), and drug screen (commercial Driver’s license)
• Current/Valid and unrestricted CO Driver’s License
• MOTOR VEHICLE RECORD CHECK: This position will drive a state fleet or non-state fleet vehicle for State business purposes
• Travel – Some in-state travel, typically for training, conferences, or presentations.
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment.  Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

Appeal Rights: 

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgment of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply

The Assessment Process

 

For additional recruiting questions, please contact brennon.watts@state.co.us. 

About Us: 

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• BenefitHub state employee discount program

• Employee Wellness program MotivateMe

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs.

Our Values:

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.  

ADAA Accommodations: CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment. 

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected].

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~

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Benefits

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.  Please click the following link for detailed information:  www.colorado.gov/pacific/dhr/benefits 

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
 

Supplemental Questions

Required Question

Agency Information

EmployerState of ColoradoAddress See the full announcement by clicking
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Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/