CDLE UI ONLY: Transfer Opportunity Labor & Employment Specialist III

Department Information

TRANSFER OPPORTUNITY FOR CURRENT CDLE CLASSIFIED LABOR & EMPLOYMENT SPECIALIST III EMPLOYEES ONLY

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs  and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs. This is a values-driven organization, committed to accountability, agility, collaboration, and respect.

We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

In addition to rewarding and meaningful work, we offer excellent benefits:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans 

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• BenefitHub state employee discount program

• MotivateMe employee wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Access to participate in employer-supported employee affinity spaces

• RTD Eco-Pass Commuter Program

• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs

Our agency website: Colorado Department of Labor and Employment

CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our

 website: https://sites.google.com/state.co.us/disability-hiring-preference/home

PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews

Description of Job

PAY FOR POSITION: 
HOURLY

This work unit exists to administer Unemployment Insurance (UI) programs within the State of Colorado by implementing the procedural and substantive provisions of the Colorado Employment Security Act (CESA) and federal statutes. The work unit researches, analyzes, and interprets UI law to assure the propriety of individual claims for unemployment benefits. The work unit issues legal determinations governing separation pay and eligibility decisions for UI benefits, performs and completes claims processing in the computer system, and applies state and federal laws, policies, and procedures, and unit practices and procedures in order to adjudicate UI claims in the most efficient, equitable, and effective manner. In addition, this work unit provides support in the Special Programs area to ensure the quality operation of all federal and interstate programs. The programs are UCFE (Unemployment Compensation for Federal Civilian Employees), UCX (Unemployment Compensation for Ex-Service members), CWC (Combined Wage Claims-Liable Wage, Wage Transfer, and Interstate (Liable and Agent)

As a work leader and core knowledge subject matter expert on the administration of the UI program the position aids staff in the performance of their job duties and completes quality reviews of the work performed by staff. Position imparts advanced knowledge, technical guidance and policy direction to Labor and Employment trainees, Labor and Employment Specialist (L&E’s) I and II on assigned teams, peers, supervisors and UI management. Maintains acceptable levels of performance and assures adequacy of documentation, evidence and reasoning applied to cases assigned to the work unit. 

Serves as a content knowledge resource for agents who are taking claims and agents who are working in Non-Monetary Adjudication. 

Position collaborates with peers and supervisors to identify and recommend changes in work process and/or procedures to improve program quality. Assures propriety of claim status and eligibility is accurate. Through demonstrated leadership skills and abilities, professional experience, expertise and knowledge position identifies and resolves complex claims related problems and issues and serves as a resource to communicate effectively and work collaboratively with inter-group units, including UI management.

Oversee the progress of employees quality of work by providing training to staff regarding the application, implementation and adaptation of policies, practices and procedures to improve the quality of work in the organization.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Class Code & Classification Description: 

H6N4XX

LABOR/EMPLOYMENT SPECIALIST III

MINIMUM QUALIFICATIONS:

Experience Only:

Six (6) years of relevant experience in an occupation related to the work assigned to this position. Experience to include; experience in processing 

non-monetary issues in CP. 

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to six (6) years

PREFERED QUALIFICATIONS 

• Coaching experience to include mentoring and role modeling a commitment to excellence which includes adapting to individual learning styles

• Ability to provide multiple solutions within a complex framework of laws and regulations

• Experience training adult learners in a remote environment

• Experience conducting formal or informal job performance reviews

• Resourcefulness, creative problem-solving and the ability to advise, counsel, and establish credibility with UI employees, including management, CDLE senior management and external customers

• Demonstrated collaboration with other units to solve shared problems and maintain consistency of processes and procedures

• Experience using Google Gemini
  
  

REQUIRED COMPETENCIES: 

• Excellent verbal and written communication skills

• Advanced knowledge of Unemployment Insurance benefits.

• Strong analytical, problem-solving, and decision-making skills

• Excellent conflict resolution and interpersonal skills

• Proficiency with PC Software

• Excellent organizational and multitasking skills

• Non-Monetary adjudication experience

• Subject Matter Expert level knowledge of MyUI.
  
  

Conditions of Employment:

• This is a transfer opportunity for Current Classified CDLE Unemployment Insurance Labor & Employment Specialist III employees only. 

• You must pass a thorough background check prior to employment.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at [email protected] within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

Supplemental Information

For questions regarding this recruitment, please contact: [email protected]

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.

Supplemental Questions

Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.

Work Visas

CDLE does not sponsor Work Visas of any type.

Applicant Use Of AI

The use of AI tools to aid in preparing application materials is allowed under the condition that the applicant independently verifies and confirms the information's accuracy before submission. Applicants are fully accountable for the content of their submissions and must ensure the safe and ethical use of any AI tools. Furthermore, active and direct participation in the interview process is required.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE AND/OR FUTURE VACANCIES

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Sean Montoya, at [email protected]. Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200.

While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.

Benefits

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.  Please click the following link for detailed information:  www.colorado.gov/pacific/dhr/benefits 

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
 

Supplemental Questions

Required Question

Agency Information

EmployerState of ColoradoAddress See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/