(CDPS Only) CBI Electronic Records Technician

Department Information

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. 

At CDPS we nurture a centric culture driven by our commitment of creating a safer Colorado, an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration, support and growth to our employees. Our culture has public service focus, and we strive to provide innovative solutions and services to our fellow Coloradans!  

Classification and Salary:
TECHNICIAN III
Anticipated Hiring Range: $4,280 - $5,175.73/month; $51,360 - $62,108.80/year
Full Salary Range: $4,280- $6,849/month; $51,360 - $82,188/year

Description of Job

About the Work Unit
The Colorado Bureau of Investigation (CBI) Investigation Section Records Unit has the responsibility to assist CBI Investigations and related external requestors with access to copies of our records.  These records are maintained within the CBI Records Management System, Evidence.com, or within other approved systems that CBI uses to store investigative materials.  Specifically, the Unit assists with receiving, processing, and sending digital and less frequently, hard copy records for discovery purposes or to fulfill other valid records requests. The Unit also assists with gathering statistical data for various internal and external requestors that are within the CBI’s Records Management System.  

Work Environment

• Typical work hours: Monday-Friday, 8:00 am - 5:00 pm.
• Primary work will be out of an office. Majority in-person position.

About the Job
This position is responsible and under general supervision for: 

• Working closely with the Investigations Section Records Management team. 
• Assists Agents and staff with criminal and related discovery of respective investigation items needed for criminal case filings or further criminal investigative efforts. 
• Sends these criminal investigative items needed, electronically or otherwise, to District Attorneys or other Law Enforcement Offices while using eDiscovery, Axon, Evidence.com and via other mediums when needed to fulfill a given discovery or records sharing request. 
• Utilizes and retrieves digital records from CBI’s Case Management System and or Body Worn Camera system for discovery purposes. 
• Research case documents that may reside in CBI’s off-site archive system. 
• Conducts redaction, when needed, of the items sent when needed or required. 
• Assists with maintaining the investigations unit statistics, including CBI’s submission to the National Incident Based Reporting System (NIBRS).  

Key Responsibilities

Records Management 
Performs confidential complex administrative work involving the selection, review, retrieval, and redaction of CBI Investigative hard copy or digital media (records) to include items within CBI’s Case Management System, archives, Axon body worn camera program known as Evidence.com, or stored in other approved CBI locations. Duties include input, retrieval, research, comparing, filing, and purging of criminal and other law enforcement records. Works with multiple digital formats of hard copy and electronic/digital documents. Works closely with CBI Case Filing Agents and staff as well as other local, state, and federal law enforcement agencies, judicial districts, and district attorney offices for delivering and receiving needed criminal discovery or investigative work products. This position reviews and redacts video/audio or other documents when appropriate or requested. Ensures the release of records following state and federal statutes and CBI Directives and Policies. 

Customer Service
Communicates appropriately with members, internal, and external partners using approved and available formats. Demonstrates an awareness of the cultural diversity of the community.

• Communicates with internal and external partners, such as district attorney offices, and other law enforcement partners to fulfill the given request. 
• Researches, retrieves, and redacts/blurs sensitive information as needed in the compilation and preparation of digital media files to include, body worn camera footage, videos, audio, and or investigative files needed for release while following best practices and CBI policy and directives. 

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Note, to be considered for this position, you must meet the following option for consideration.

Education and Experience, Knowledge, Skills 

Three (3) years of professional experience managing law enforcement confidential records.

OR

A combination of related education and/or full-time professional experience managing law enforcement confidential records equal to three (3) years. If education is substituted for work experience, an unofficial transcript of the relevant education must be provided with your application.

PREFERRED QUALIFICATIONS

• One (1) year of experience working with law enforcement, preferably in the preservation and custody of evidence, or digital/video footage. 
• One (1) year of experience managing, retrieving, copying, and/or storing digital video and/or audio footage or multimedia files.
  
• Experience with computerized digital and video processing.
• Experience in record retention, administration, and customer service.

REQUIRED COMPETENCIES

• Strong diplomacy, accuracy, attention to detail, and ability to follow directions.
• Ability to multitask efficiently and adapt quickly to a fast-paced environment.
• Ability to establish and maintain effective working relationships across departments and leadership levels.

CONDITIONS OF EMPLOYMENT

• Must be a current CDPS employee at time of application.
• Requires successful completion of a background investigation that includes a polygraph exam, Personnel Evaluation (PEP) assessment, a fingerprint based criminal, financial, employment history search and drug testing. Current employees may have taken these steps at the time of hire.

APPEAL RIGHTS

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.  Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.  Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb.  A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. 

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Human Resources department at [email protected].

• Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.
• Closing Date: All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process. 

• Supplemental Question: Effective responses to Supplemental Questions will directly relate to your professional experience, career accomplishments, and views about organizational values and approaches, and how they relate specifically to this position and requirements as you understand them. Answers generated by AI-tools will typically be unresponsive.  

• Transcripts: An unofficial copy of transcripts must be submitted at the time of application should education be used as qualification. Transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process. 

• Military Veterans: If you are a military veteran you must submit a copy of your DD-214, Member 4 Copy, and VA disability letter if available/applicable at the time of application so we can determine if you are eligible for veteran's preference points. Military personnel who are stationed outside of Colorado may be eligible for this position by submitting the completed DD-2058 "State of Legal Residence" form. 

• Application Tips: For an overview of State of Colorado application process and application tips, please view this video. 
• Resumes, Cover Letters, or other documents submitted: will not be reviewed, assessed, or used in the initial stages of the comparative analysis (transcripts submitted to verify that the applicant meets either the education requirement or minimum qualification substitution are exempt from this).
• Notifications All correspondence regarding your status in the selection/examination process will be sent via email to the email address listed on your application.  Include your current working email address on your application and check the email provided on your application frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
• Comparative Analysis Steps may include
  • eSkill assessment
  • Structured application review by a panel of SMEs

Benefits

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.  Please click the following link for detailed information:  www.colorado.gov/pacific/dhr/benefits 

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
 

Supplemental Questions

Required Question

Agency Information

EmployerState of ColoradoAddress See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/