Central Ops Associate, Workforce Staffing - Global Candidate Experience Operations

As a Central Operations Associate you will play a critical role within Workforce Staffing Centralized Operations to help candidates move through the hiring process. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. The ideal person will be an organized, possess great communication skills and have the ability to learn new tasks quickly.

Key job responsibilities
Your key responsibilities will be running audits, granting permissions to tools and fixing errors that are preventing the candidate from getting hired. You will also collaborate with recruiters and local HR teams to ensure hiring team success by identifying opportunities for improving candidate experience and scheduling efficiency. Finally, you will assist in the coordination of other recruiting activities as needed.

A day in the life
Candidate must have strong customer service skills, a desire to exceed expectations, and a team player with a solid work ethic. Candidate must possess excellent written and verbal communication. The ideal candidate is a problem solver, able to troubleshoot issues independently with minimal supervision. Candidate is expected to have great organizational skills and attention to detail, be able to prioritize multiple tasks simultaneously. Candidate must be flexible in a fast-paced, ambiguous environment. Candidate will have a solid sense of accountability and acute judgment - ability to handle confidential information and escalate when appropriate. Previous recruiting/HR experience is highly desired.

- 6+ months of human resources experience
- 6+ months of customer service experience
- 6+ months of Microsoft Office products and applications experience
- High school or equivalent
- Experience in confidential environments

- 1+ years of human resources experience
- 1+ years of customer service experience
- 1+ years of Microsoft Office products and applications experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, AZ, Tempe - 17.78 - 31.10 USD hourly