Central Scheduler

%3Cp%3E%3Cstrong%3EUPMC Harrisburg Surgical Services%3C/strong%3E is looking for a new %3Cstrong%3ECentral Scheduler%3C/strong%3E to join their team. This Central Scheduler will support scheduling surgeries for 12 sites in the Central PA region. This position will also support the data auditing team as well.%26nbsp;%3Cstrong%3E It is preferred that this applicant has previous surgery scheduling experience.%3C/strong%3E%3C/p%3E%3Cp%3E%3Cstrong%3ESchedule: Monday – Thursday from 7:00 am – 3:30 pm, Fridays from 7:00 am – 11:00 am, no weekends or holidays!%3C/strong%3E%3C/p%3E%3Cp%3E%3Cstrong%3EPurpose:%3C/strong%3E%3Cbr%3E%3Cspan style=%22color:black;font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-highlight:yellow;mso-shading:white;%22%3EResponsible for overseeing the operating room schedule, charge entry, and auditing.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cstrong%3EResponsibilities:%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EAssists %3Cspan style=%22color:black;font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-highlight:yellow;mso-spacerun:yes;%22%3Eoffice%3C/span%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-highlight:yellow;%22%3E scheduler in scheduling cases within the allocated block time in the operating room.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-highlight:yellow;%22%3EManage block releasing for block order.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-highlight:yellow;%22%3ECoordinate with office scheduler to confirm cases.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-highlight:yellow;%22%3EDirect contact with operating staff and anesthesia regarding case volume and resources.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-highlight:yellow;%22%3EEnters Surgical Services charges and case data into the surgical services documentation system in an accurate, complete and timely manner.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-highlight:yellow;%22%3ECommunicates with Surgical Services management concerning missing, incomplete or late charge documentation.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-highlight:yellow;%22%3EReviews nursing documentation to ensure accurate data is captured.%26nbsp;%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-highlight:yellow;%22%3EContacts service line coordinators or operating room managers with discrepancies.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-highlight:yellow;%22%3EEnters surgical charges and case data into the surgical services documentation system accurately and completely.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22color:black;font-family:%26quot;Open Sans%26quot;,sans-serif;font-size:10.0pt;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-US;mso-bidi-language:AR-SA;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-highlight:yellow;%22%3EAudits charts and makes adjustments per patient or insurance requests through patient accounts and customer service departments.%3C/span%3E%3C/span%3E%3C/li%3E%3Cli%3EActively practice behaviors associated with Service Excellence expectations.%26nbsp;%3C/li%3E%3Cli%3ESmile at and greet everyone enthusiastically, treat everyone with respect, dignity and C.A.R.E.2.%26nbsp;%3C/li%3E%3Cli%3EBe an ambassador for UPMC.%26nbsp;%3C/li%3E%3Cli%3EProvide the best C.A.R.E.2 for our patients no matter what.%3C/li%3E%3Cli%3EKnow and follow all organizational/departmental policies/procedures.%3C/li%3E%3Cli%3EAssume responsibility for personal development and education.%3C/li%3E%3Cli%3EIncorporate leading/evidence-based practice in quality/safety into everyday work.%26nbsp;%3C/li%3E%3Cli%3ECommit to high quality, safe work; encourage others to have similar standards.%26nbsp;%3C/li%3E%3Cli%3EIdentify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events.%26nbsp;%3C/li%3E%3Cli%3E%3Cp%3EAvoid shortcuts to ensure quality and safety measures are not circumvented.%26nbsp;%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3C/li%3E%3Cli%3ESpeak up with other service partners to ensure high quality and safety.%26nbsp;%3C/li%3E%3Cli%3EReport serious events/incidents per policy.%3C/li%3E%3Cli%3EMaintains surgery schedule by following office scheduling policies%3C/li%3E%3Cli%3EDirects phone calls to proper destination or takes messages as needed.%3C/li%3E%3Cli%3ECreate, maintain, and enter information into databases.%3C/li%3E%3Cli%3ECompile, copy, sort, and file records of office activities, business transactions, and other activities.%3C/li%3E%3C/ul%3E

• High school diploma or equivalent required.
• Two years' experience working in a physician's office or medical field required.
• Associates degree required in lieu of experience.
• Experience in a telephone communication center preferred.
• Previous surgery scheduling experience preferred. 

Licensure, Certifications, and Clearances:
 

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Job Details
Primary Location: USA-PA-Harrisburg
Work Locations: 305 North Front Street, 17101
Business Unit: UPMC Harrisburg
Schedule: Regular, Full-Time
Shift: Day Job, Mon - Thurs 7:00 – 3:30 Fridays 7:00 – 11:00
Travel: Yes, 25 % of the Time
Union: No
Salary Range: 19.74, 29.67