Central Scheduling Specialist II

Responsible for scheduling of all procedures, registration activities, gathering and processing of patient demographic and insurance information. Responsible for securing complete and authenticated signed orders for scheduled procedures. Provides concierge services to high volume practices.

• Education: High School or GED, required.

• Experience: Minimum three years experience in scheduling, patient access, registration, billing, cash collections, insurance and/or pre-certification, or related experience in a medical environment, required.

• Additional Skills/Requirements (required): Excellent interpersonal and communication skills, experience and competency in customer relation skills in a professional environment. Ability to organize and prioritize work in a stressful environment. Ability to work effectively as a member of a team and is self-directed. Good problem solving skills. Basic medical terminology. Exemplary keyboarding skills and experience in patient registration systems and familiarity with personal computers. Basic knowledge of hospital performed procedures.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.