Change Management Lead-60008941

About the Department

The Department of Administration's (Admin) Division of Enterprise Applications (DEA) is seeking a Change Management Lead to join the team. We are in growth mode, and it is an exciting time to be a contributing member to SC Enterprise Information System (SCEIS)! SCEIS is the backbone of our business processes and ultimately empowers decision makers to improve government for the citizens. If you enjoy working at the intersection of people, process, and technology, and are motivated by a fast paced, multi tasked and transforming environment, then this position could be for you! You will serve as the Change Management Lead responsible for directing enterprise application change, release, and quality management activities across the SCEIS environment. Oversee planning, coordination, governance, and execution or application lifecycle processes to ensure changes are evaluated, documented, approved, tested, and successfully deployed. You will work with functional product teams, technical teams, governance boards, and business stakeholders to integrate change management into the application lifecycle, improve operational processes, maintain enterprise standards, and support continuous service delivery.

Responsibilities of the Change Management Lead:

• Provide technical and administrative leadership for the enterprise application lifecycle.
• Direct enterprise change, release, and quality management functions. 
• Establish standards, optimize processes, and maintain change management documentation.
• Partner with functional product teams to evaluate new requests, solution designs, documentation, and release approvals.
• Lead release planning and change intake, prioritization, classification, and assignment activities throughout the application development lifecycle.
• Serve as the primary point of contact for process orchestration and continuous improvement.
• Perform other duties as assigned.

Position Duties

• A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information systems, or a related field. 
• Relevant experience may substitute for the degree on a year-for-year basis. 
• Extensive experience managing telecommunications, data processing, or enterprise information technology environments; leading analysts or serving as a team lead responsible for application lifecycle facilitation, orchestration, and compliance; and supporting complex, integrated enterprise environments with large ERP systems and enterprise business processes.

Additional Requirements:

• Knowledge of IT change and release management principles, software development lifecycle (SDLC), and enterprise lifecycle management.
• Experience managing resources, projects, and operations within an enterprise IT environment.
• Ability to coordinate cross-functional business, technical, and QA teams throughout the application lifecycle.
• Experience leading major system implementations, enterprise migrations, and operational support initiatives.
• Strong analytical, communication, and problem-solving skills with the ability to identify and improve operational efficiencies.
• Ability to establish and maintain effective working relationships with business partners, technical staff, vendors, and leadership.
• Experience working in Agile and Waterfall development environments.
• Position may require overnight travel.
• Position requires up-to-date certification(s).
• Position will be required to report to work for hazardous weather events and during emergency situations.

Applicants indicating college credit or degree(s) on the application may bring a copy of college transcript to the interview.  A copy of the transcript may also be uploaded as an attachment to the application, if required by the hiring department or if desired by the applicant.  Please note that some areas of the Department may require an official, certified copy of the transcript prior to hiring or within a specific timeframe required by that area, after hiring.  Failure to produce an official, certified transcript may result in not being hired or termination.

Minimum Qualifications

• Experience leading enterprise change management, release management, or application lifecycle initiatives.
  
• Experience with SAP ECC, SAP S/4HANA, SAP Solution Manager, SAP Cloud ALM, and Tricentis Test Automation.

Other Qualifications

The Department of Administration is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application.  Any misrepresentation will result in your disqualification from employment.  Please complete the state application to include all current and previous work history and education.  A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Administration offers an exceptional benefits package for full time (FTE) employees: 

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay. 

Benefits

Supplemental Questions

Required Question

Agency Information

EmployerState of South CarolinaAgency Department of Administration Address 1200 Senate Street

Columbia, South Carolina, 29201 Phone803-737-4272