CHILD SUPPORT OFFICER III, FINANCIAL

About the Department

Position will serve as the Domestic Relations Office (DRO) department's financial and new accounts supervisor.  Handles highly complex problems in both the financial and order entry area.

Position Duties

1. Performs order entry duties pursuant to contract #10-C0017 to pass quality control measures for the Office of the Attorney General.  Performs complicated order entry, deletion, and re-entry duties on the Tarrant County and Texas State Attorney General (TXCSES) systems.  Assesses and researches child support cases on the Texas Child Support Enforcement System (TXCSES) to determine which cases will refer to the Monitoring Program.
2. Supervises, assigns and monitors work of new accounts and financial units.  Provides training and technical assistance to office staff.
3. Reconciles daily and monthly Child Support trust account, DRO fee account, credit card account and the Tarrant County Child Support bank accounts.  Supervises the disbursing of funds placed in the Child Support and DRO fee accounts.  Approves banking transactions and oversees electronic processing of payments on the Tarrant County system.
4. Provides financial specialist functions for adjustments to new accounts for Contract #10-0017.
5. Conducts locate and skip-trace investigations.
6. Documents actions taken in cases by entering information into a complex automated system.
7. Responds to inquiries and resolves complaints regarding case status.
8. Explains program policies, procedures, and regulations to parents via individual interviews.
9. Negotiates agreed orders or other voluntary settlements.
10. Performs all other duties as assigned.

Minimum Qualifications

Associate's degree or equivalent Child Support experience.  
Three (3) years experience in full-time child support program or closely related experience.  
Must become a Certified Financial Specialist through the Office of the Attorney General within six (6) months of hire.  
Must have advanced or expert knowledge of fundamental concepts, practices, and procedures in the child support field and TXCSES, the state child support computer system.  
Must have knowledge of and skills to use a computer for word processing and data entry and retrieval.  
Must have extensive skills in establishing and maintaining effective working relationships with other employees and the public.  
Knowledge of both County and state child support policies.  Requires strong organizational skills, the ability to communicate effectively, and the ability to perform mathematical calculations.  
Maintains current knowledge of Texas family law, federal regulations, and other state IV-D regulations.

Other Qualifications

While performing the duties of this position, the incumbent is regularly required to bend, carry, hear, keyboard, lift below the waist, lift between waist and shoulder, lift overhead, lift to the side/twist, tolerate noise, pull, push, reach, sit, and walk.

Benefits

Tarrant County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical, dental, and vision coverage; an Employee Assistance Program (EAP); life and long- term  disability insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these "basic employee benefits" and retirement services, employees benefit from a variety of other programs including 13 paid holidays, a Wellness Program, and more.

*Note: These benefits are for Tarrant County employees only. For benefit information regarding Community Supervision and Corrections Department (CSCD) employees, please contact Patrice Smith at (817) 884-1227.

 

Supplemental Questions

Required Question

Agency Information

EmployerTarrant CountyAddress 100 E. Weatherford Suite 301

Fort Worth, Texas, 76196-0105 Phone(817) 884-1188
Website http://www.tarrantcountytx.gov