Civil Admissions Coordinator

About the Department

Located within the Colorado Department of Human Services (CDHS), the Civil and Forensic Mental Health (CFMH) is comprised of the two state inpatient acute-care psychiatric hospitals, Forensic Services, Mental Health Transitional Living Homes, Adolescent Psychiatric Residential Treatment Facility (PRTF), as well as all of the critical units that enable the work of the hospitals and other Divisions, which include: financial services, information management, Medicare/Medicaid and HIPAA compliance, hospital safety and security, and the CMHIP police.
The program this position works within Outpatient Services and will support individuals in the program who will be transferred from the department’s designated treatment locations from county jails in the State of Colorado, as well as from the Colorado Mental Health Institute in Pueblo (CMHHIP), the Colorado Mental Health Institute in Ft. Logan (CMHHIFL), to private hospital locations for inpatient Civil Commitment.

Position Duties

What You'll Be Doing:

• Admissions, Discharges and Transfers: This position collaborates with the various stakeholders, including state psychiatric facilities, county jails, private hospital contractors, court services, outpatient restoration, admissions program, legal records, and transport to ensure essential information is communicated as needed for admission, discharge, transfers, and continuity of care for civilly certified individuals moving to and from private hospital beds. This position is required to demonstrate decision making skills as it relates to the programs admissions schedule, involving short and long term planning under the guidance of the Program Manager. This position coordinates and maintains all admission and discharge schedules, including transfers to and from various programs. This requires tracking of patient evaluations, applicable civil court dates, and certification status in order to anticipate the needs for each program, problem solve, and communicate to the various stakeholders. This position keeps Leadership informed of the admissions, discharges, and transfers by coordinating those efforts, disseminating notification emails, disseminating relevant patient information/records, maintaining an admissions schedule, tracking certification information, tracking data, and creating data reports. 
• Contract Liaising, Monitoring and Coordination: This position is responsible for monitoring and reporting contract performance and supporting these relationships with private hospital contractors. This includes tracking admission outcomes, tracking timelines, and monitoring performance against contract requirements. This position will participate in and assist with contract relationship issues, liaise with contractors, and assist with the performance to ensure timely and smooth admissions for certified individuals. Prior to coordinating admissions, this position reviews information related to the certification and the individual’s status to ensure admission is warranted and liaise with programs and courts if it is unclear to support timely and smooth admissions for certified individuals. 
• Data Monitoring and Reporting: This position is responsible for data tracking specific to a variety of variables associated with patient movement, program outcomes, legal status, and dispositions. The depositions will work heavily in Excel and Google Sheets to track a high volume of data, which will require this position to easily transfer data, enter data, and pull data trends and reports as requested by leadership. This position serves as the contract monitor for program performance using program and individual client data, site visits, and audits to assess contractor performance. Promotes operational and administrative compliance with appropriate CDHS policies and procedures. This position serves as the liaison between the contractors, CDHS court services department, CMHHIP, CMHHIFL, and others. This position will assist with data collection, tracking, analyzing, and interpreting. This position assists with reporting to OCFMH and CDHS management about the program's performance through data and compliance with policies and procedures. 

Minimum Qualifications

Experience Only:

Six (6) years of relevant experience in social services, contract management, public administration, government, non-profit or related organizations in a behavioral health setting or in a closely related field.

OR

Education and Experience: 

A combination of related education in social services, social work, psychology, counceling, mental health field or closely related field and/or relevant experience in social services, contract management, public administration, government, non-profit or related organizations in a behavioral health setting or in a closely related field equal to six (6) years.

AND 

Special Qualification: 
Must have either an independent, unrestricted Colorado license as a LCSW, LPC, Licensed Psychologist, LMFT or LAC
OR
Have a preliminary license as as LSW, SW Candidate, Licensed Professional Counselor Candidate, Marriage and Family Therapy Candidate, Psychologist Candidate, or Addiction Counselor Candidate.
OR
Have a bachelor's degree in social work, counseling, psychology, or related field from an accredited institution.  Providers with a bachelor's degree or higher in a non-related field may perform the functions of a bachelor's degree level staff person if they have one year of work experience in the behavioral health field.
OR
Have a master's degree in a mental health field from an accredited college or university
OR
Have any of the following:

• Behavioral Health Peer Support Professional Certification
• Qualified Behavioral Health Assistants (QBHA) Certification
• Certified Addiction Technicians (CAT)
• Certified Addictions Specialist (CAS)

Preferred Qualifications:

• Behavioral health systems knowledge

• Contract management and/or stakeholder management and/or Government program administration 

• Familiarity with facility licensure requirements and processes

• Experience working in hospital admissions

• Self directed

• Resourceful

• Strong critical and analytical thinking skills

• Ability to shift focus and juggle multiple priorities

• Performance management and experience with identifying and working to attain key performance indicators/metrics.

• Managing multiple projects

• Excellent verbal and written communication skills

• Experience with, knowledge of, or training in serious mental illness and 27-65 certifications

• Data and program outcome tracking

• Experience collaborating with other teams and leadership

• Experience ensuring service quality and the needs of clients/patients are met

Conditions of Employment:

• Full background check and reference check required

• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.

• TB testing, annual influenza and other vaccines or testing as required by the State of Colorado.

•  May require in-state travel to downtown Denver, CMHHIFL and CMHHIP, and Contract Hospital Locations 

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

1. Disclose that information on the application.

2. Explain why the prior termination or resignation should not disqualify you from the current position.

3. Provide your employee number from your prior State employment.  Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation:

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements. 

• Preferred Qualifications & Competencies:

  • Relevant years of state service experience.

Minimum Qualification Screening Process 

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position.  You must complete the official State of Colorado online application.  Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process.  Part-time work experience will be prorated.

Comparative Analysis Process – Structured Application Review 

After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing. 

Your Work Experience/Job Duties

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications. 

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.     

Supplemental Questions 

Answer the supplemental questions completely and thoughtfully. We will rate your answers  based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated.  You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.  

• You can find the official appeal form here. 

• You must be deliver the official appeal form to the State Personnel Board:

  • By email ([email protected]), or

  • Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or 

  • Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or

 Refer to the  Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Other Qualifications

• How to apply to the State of Colorado(Youtube Video, Runtime 3:59, Closed Captions Available)

• The Assessment Process

About Us & Benefits

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values

• We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

• We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

• Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

• We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

• Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA Accommodations

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment. 

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected].

EEO Statement

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities.  The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Additional Support For Your Application

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time).  Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.

Benefits

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program.  Please click the following link for detailed information:  www.colorado.gov/pacific/dhr/benefits 

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
 

Supplemental Questions

Required Question

Agency Information

EmployerState of ColoradoAddress See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, -- Website https://careers.colorado.gov/