Claims/QC Auditor/Staff Accountant

Essential Job Duties and Responsibilities:

• Performs claims auditing functions, including but not limited to:
  • Opening claims, assigning claim numbers, entering claims data into computer, etc. in a timely manner.
  • Checking losses to ensure that all supporting documentation is included and auditing claims according to established guidelines.
  • Entering loss information on computer system.
  • Confirming accuracy of information against error listings and corrects errors.
  • Referring problem files to appropriate supervisor or manager.
  • Answer questions from adjusters, agents, field staff, and insureds about claim status and procedures.
  • Generating and distributing various reports, such as claim forms, claim progress reports, and loss drafts.
• Performs various quality control functions, including but not limited to:
• Generating quality control documents, reports and distributing as directed. 
• Entering completed quality control reviews on computer system.
• Informing appropriate staff of the review process and results.
• Making changes in policies as necessary to reflect QC audit results.
• Maintaining records of agent and adjuster training hours as necessary.
• Coordinates and performs accounts payable and accounts receivable functions by:

• Examine incoming bills and expense vouchers for necessary documentation.

• Print and mail checks.

• Enter cash receipt data into the computer system.

• Prints and mails agents account statements and premium notice mailers as necessary.

• Pay agent commissions and make premium refunds.

• Performs loss payee functions, including checking for proper documentation and entering data on the computer system as necessary.

• Answers agents and staff questions about accounts payable and receivable status, agent commission statements.

• Maintain vendor files.
• Maintain collection information on the computer system, print and mail collections letters and status reports.

• Prepares reports, debit memos, tax forms (1099, W-9).

• Researches licensing requirements for agents, tracks agent training hours and licensing as needed.

• Verifies licensing information for adjusters. Tracks adjuster training hours as needed. 

• Develops and organizes the workflow through the department.
• Analyzes and resolves work problems and assists staff in solving work problems.  Informs supervisor and management team of changes and concerns of Department.
• Perform other duties as necessary.

Knowledge, Skills, and Abilities:

• Ability to accurately and efficiently enter information into a computer system. 
• Ability to use a 10-key calculator.
• In-depth knowledge of general accounting principles and practices.
• Knowledge of the company Chart of Accounts for proper expense distribution.
• Knowledge of Rain and Hail products, services, and systems.
• Knowledge of the terminology used by the insurance industry and the company.
• Ability to perform basic and complex mathematical calculations.
• Ability to respond to telephone inquiries accurately and professionally.
• Ability to effectively communicate and maintain positive business relationships with company personnel, outside resources, and customers.
• Ability to organize and prioritize multiple tasks and to perform many tasks simultaneously.
• Ability to use department equipment.
• Ability to remain calm and professional.
• Ability to maintain confidentiality.
• Ability to work well with people in a team environment.
• Ability to work from oral or written communication.
• Ability to assist in other work-related areas as required.

The pay range for the role is $52,000.00 to $73,000.00. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Qualifications

Company