Clerical Assistant 2 (LIHEAP) - Somerset County Assistance Office
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Apply to Clerical Assistant 2 (LIHEAP) - Somerset County Assistance Office at Commonwealth of PennsylvaniaJob details
- Location
- Somerset, Pennsylvania
- Work type
- Hybrid
- Compensation
- $39,166 - $57,595/yr
- Posted
- 3 days ago
- Apply on
- governmentjobs.com
About this role
About the Department
As a Clerical Assistant 2 for the Department of Human Services' Somerset County Assistance Office, you will help keep the office running with steady and reliable support. This role lets you manage information, assist visitors, and contribute to an organized work environment. Your attention to detail helps ensure clear communication and accurate records. Join a team that works hard to serve the people of Pennsylvania.
Position Duties
This role supports daily office operations by processing information, assisting visitors, and organizing records. As a Clerical Assistant 2, you will perform the following duties:
- Scanning and Imaging: Scan documents, maintain electronic images, and keep equipment clean
- Data Entry: Input information into required automated systems with accuracy
- Information Inquiry: Access automated systems to obtain needed details
- Record Filing: Organize, file, and purge case records according to schedules
- Visitor Assistance: Greet visitors, record information, and answer basic questions
- Material Distribution: Review, sort, and distribute information to the correct staff
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Non-permanent, full-time, seasonal employment, 37.5 hours per week.
- This is a full-time, seasonal position that typically runs for 6-8 months during the fall and winter seasons to assist clients in the process of applying for heating assistance.
- Work hours are 8:30 AM to 5:00 PM, Monday through Friday, with a 1-hour lunch.
- Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Somerset, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
- Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly rate of $18.46 (before taxes).
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Minimum Qualifications
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
- Graduation from high school; or
- An equivalent combination of experience and training.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- Hiring preference for this vacancy will be given to candidates who live within Somerset County. If no eligible candidates who live within Somerset County apply for this position candidates who reside in other counties may be considered.
- You must be able to perform essential job functions.
Legal Requirements:
- A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
- You must pass a background investigation.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Other Qualifications
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Benefits
Learn more about our Total Rewards by watching this short video!
See the total value of your benefits package by exploring our benefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
Supplemental Questions
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
- Yes
Sorts, files, and retrieves documents.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- I have experience sorting, filing, and retrieving documents. I sorted documents and filed them using a specific system to keep them organized. I retrieved documents/files as needed.
- I have experience sorting documents and filing them using a specific system to keep them organized; OR I have experience retrieving documents/files.
- I have NO experience related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- The type(s) of filing systems utilized (alphabetic, numeric, geographic, subject, chronological, color coding, etc.)
- The actual duties you performed related to sorting, filing, and retrieving documents
- Your level of responsibility
Enters information into the computer.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- I have experience entering information into a computer, verifying the accuracy of the information, and formatting it according to established standards.
- I have experience entering information into a computer and formatting it according to established standards. I was NOT responsible for verifying the accuracy of the information.
- I have experience entering information into a computer using previously formatted documents or templates.
- I have NO experience related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- The type(s) of data you entered into the computer
- The actual duties you performed related to entering information into a computer
- Your level of responsibility
Greets visitors, answers telephone inquiries, and responds to emails to provide assistance or information regarding inquiries. Forwards complicated inquiries to other staff for follow-up.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
- I have experience greeting visitors, answering phone calls, and responding to emails from external contacts, providing assistance on information on inquiries, and forwarding complicated inquires to other staff for follow-up.
- I have experience greeting visitors, answering phone calls, and responding to emails from other internal staff members or occasionally from external contacts; however, answering phone calls and responding to emails from external contacts was not a routine function of my job.
- I have NO experience related to this work behavior.
- The name(s) of the employer(s) where you gained this experience
- How often you answered calls and from whom
- The types of emails you responded to (from internal staff or external customers)
- The actual duties you performed
- Your level of responsibility
Operates office equipment.
Instructions
From the list below, please select all of the office equipment you have experience in operating.
- Computer
- Printer
- Copy Machine
- Fax Machine
- Scanner
- Postage Machine
- None of the above
Required Question
Agency Information
EmployerCommonwealth of PennsylvaniaAddress 613 North StreetHarrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov