Client Solutions Manager

Onsite$149,000 - $219,000/yrPosted 4 days ago

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Job details

Location: Los Angeles or New York City
Work type: Onsite
Compensation: $149,000 - $219,000/yr
Posted: 4 days ago
Apply on: metacareers.com

About this role

The Client Solutions Manager for Meta’s Global Business Group is a client-focused partner who puts our customers at the core of everything we do. This is a great opportunity to lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities. Success in this position requires data and analytical skills that allows the individual to translate a business objective into an analysis framework, in order to provide effective data-driven consultative sales approach, and can prioritize competing workstreams and collaborate effectively with cross-functional teams to deliver against business goals.

Responsibilities

Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners
Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies
Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth
Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders
Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations
Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments
Oversee account operations (e.g. troubleshooting issues, account set up, etc.)
Work and collaborate with a wide group of internal cross-functional teams to project manage complex workstreams
Travel as needed

Minimum Qualifications

Advanced experience structuring and manipulating raw data into datasets for analysis
Expertise analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights
Demonstrated track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases
Demonstrated track record in leveraging data to develop broader prototyping solutions for the entire team
Demonstrated track record driving a book of business, increasing revenue and business performance
Experience delivering insights to both technical and non-technical audiences
Experience working with cross-functional teams
Experience influencing C-level executives and clients
Experience navigating ambiguity with agility to effectively lead complex and changing priorities
Proven understanding of the technology landscape
12+ years of experience with online advertising/online media
Bachelor's degree in a relevant field (e.g., Business, Marketing, Analytics, or related field)

Preferred Qualifications

Knowledge and experience with data querying (e.g., SQL, advanced excel/Google Sheet)
Knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS
Experience with business case modeling and market/opportunity sizing
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Experience with Meta’s full suite of advertising solutions
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience working cross-functionally with Product teams to improve products features and functionalities

Compensation

$149,000/year - $219,000/year; Country: US; Bonus eligible; Equity eligible

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

California Notice

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Equal Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Accommodations

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

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