Clinical Support Professional (Supporting IDD QPs)

Overview

The Clinical Support Professional (CSP) of IDD services is a dynamic position that requires the ability to support a diverse IDD caseload.  This position will support Clinical Supervisors and Clinical Operations.  The person in the position will be expected to make decisions on a daily basis consistent with the organization's values. The position is a part time position. 

Responsibilities

CBC Value: Safety

ENSURE SERVICE QUALITY 

• On-site, in-home visitation, depending upon service requirements to ensure 

environmental safety and service compliance

• Support annual Unlicensed AFL home visits with Tailored Plan.
• Support Clinical Supervisors as needed to update or create service schedules in EHR.
• Support Clinical Supervisors with IDF (face sheets) as directed. 
• Support Clinical Supervisors with completing Vaya self assessments. 

 

CBC Value: Integrity

SUPPORT 

• Review service documentation for billing and make updates as needed.
• Maintain current knowledge of state and federal regulatory and service requirements

 

CBC Value: Teamwork

PERSON CENTERED SUPPORTS and STAFFING

• Submit requisition for open coverage in iCIMS
• Interview screened candidates to determine best match for people served
• Coordination of family/recipient interviews
• Ensure staff training in collaboration with assigned CS
• Ensure staff qualifications and competencies for DSPs are current to provide services

SERVICE PLANNING/GOAL DEVELOPMENT Family Focused and Caring

• Participate in collaborative team meetings to support the development of long-term goals when directed

CBC Value: Respect

ADVOCACY SUPPORT

• Maintain current knowledge of service system and resources available to persons served

• Maintain current knowledge of the rights of persons served and support self-agency of persons served

 

CUSTOMER SERVICE

• Provide excellent customer service by responding promptly and positively to persons served, family members, and other stakeholders
• Work collaboratively with internal support departments
• Maintain a positive and professional approach at all times
• Have open and effective communication skills in all situations and settings
• Maintain a strong work ethic to ensure preparedness and honesty
• Demonstrate cultural competency and maintain an empathic demeanor in working with people receiving services and their families. 

CBH1

Qualifications

• Excellent verbal and written communication skills
• Proficient with standard office productivity software and tools
• Ability to work independently and as a part of a team and manage time effectively
• Ability to work remotely
• Reliable transportation
• Acceptable background check 
• Meet NC Specific Requirements for  Paraprofessional
• 5 years of experience providing direct support for individuals with IDD.

 

WORK ENVIRONMENT

• Work environment is a typical office-based environment, however, field work and travel to recipient homes is to be expected on a regular basis. All appointments and meetings will be kept on your google calendar and visible to your supervisor.  
• After hours or weekend work as assigned