Communications Compliance Specialist

Communications Compliance Specialist

The Indiana Department of Health is seeking a detail oriented Communications Compliance Specialist to support a focused, six month accessibility initiative. This role will coordinate efforts to bring state health forms, digital content, and web pages into compliance with the Web Content Accessibility Guidelines (WCAG) 2.1. The specialist will work closely with the Indiana Department of Health Office of Public Affairs to ensure that IDOH’s public-facing materials are usable and accessible for all residents.

Key Responsibilities:

• Review existing state health forms, documents, and web content to assess compliance with WCAG 2.1 Level AA standards.
• Work collaboratively with program areas to revise, rewrite, or redesign materials to meet accessibility requirements, including plain language, document structure, color contrast, and alternative text.
• Partner with web teams and agency program areas to ensure HTML content, PDFs, and interactive elements are accessible and properly remediated.
• Utilize project tracking and accessibility checker tools to monitor progress, identify risks, and ensure timely completion of deliverables.
• Provide guidance, training, and best practice recommendations to staff involved in content creation and publishing.
• Conduct quality assurance reviews to confirm accessibility corrections have been implemented accurately.
• Prepare documentation and reports summarizing compliance improvements, outstanding issues, and recommendations for long term accessibility practices.
• Stay current with accessibility standards, state requirements, and industry best practices.

Required Qualifications

• Strong understanding of accessible digital communication principles, including document tagging, semantic structure, and screen reader compatibility.
• Strong computer and skills, including Word, Adobe Acrobat and other platforms, as well as the ability to problem solve. 
• Excellent writing and editing skills, with the ability to create clear and plain language content.
• Demonstrated ability to coordinate projects, manage multiple deadlines, and collaborate across teams.
• Strong attention to detail.

Preferred Qualifications

• Proficiency with common accessibility tools (for example, Adobe Acrobat accessibility features, WAVE, Axe, or similar).
• Experience working in government, public health, or regulated environments.
• Familiarity with content management systems and web publishing workflows.
• Experience evaluating and remediating content for WCAG 2.1 compliance. Accessibility certification (such as CPACC or WAS) is a plus.

Skill Matrix:

• Experience in technical writing, digital communications or web content. Required 2 Years
• WCAG 2.1 Level AA compliance knowledge experience Required 2 Years
• Experience with accessibility tools such as WAVE, Axe or similar. Required 2 Years
• Prior experience with plain language content creation Required 2 Years
• Strong writing and editing skills Required
• Prior experience with project tracking and progress monitoring. Desired
• Content management systems (CMS) and web publishing workflows Nice to have
• Experience in government, public health, or regulated environments Nice to have
• Accessibility certification (CPACC or WAS) Nice to have

Benefits at IntelliBee

• Long-Term Stability: Join us on a multi-year opportunities with room to grow.
• Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
• Future Planning: Enroll in our 401(k) program and invest in your financial security.
• GC Assistance: We support immediate Green Card processing, if required.