Concession Supervisor | Part-Time | University of Illinois Athletics

The Concessions Supervisor is responsible for overseeing the day-to-day operations of all concession stands during events, ensuring smooth and efficient service. This position plays a key role in setting up and maintaining all concession areas, supervising staff, maintaining health and safety standards, and supporting overall event success. 

This role pays an hourly rate of $20.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until October 30, 2026

• Oversee set-up and readiness of all concession stands prior to each event.
• Assign duties to employees and volunteers; ensure staffing coverage and operational efficiency.
• Monitor food production, inventory levels, and cash handling procedures.
• Train new and current staff on procedures, best practices, and guest service standards.
• Step in to support or backfill any position as needed to maintain service and guest satisfaction.
• Assist with Premium Services operations and special event needs.
• Maintain a safe, clean, and harassment-free work environment; promptly report and address safety issues.
• Supervise alcohol service, including ID checks and managing over-service situations.
• Support POS transactions, order processing, and guest interaction when needed.
• Ensure all equipment is operational and sanitation standards are met.
• Enforce company policies and procedures; model professional conduct at all times.
• Coach and counsel staff as needed; complete related HR documentation.
• Assist with inventory, training sessions, and other projects assigned by management.

• 1-2 years’ experience working in a supervisory capacity in a food & beverage environment.
• High school diploma or GED.
• Ability to communicate effectively with all stakeholders, including co-workers, customers, and management, which focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Food handling certificate is preferred.
• Smart serve qualification is essential.
• Ability to handle cash accurately and responsibly.