EXL Talent Acquisition Team
Phoenix or Chandler or New York City or
Contact Center Transformation Architect - CCaaS Strategy
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Apply to Contact Center Transformation Architect - CCaaS Strategy at EXL Talent Acquisition TeamJob details
- Location
- Phoenix or Chandler or New York City or
- Work type
- Hybrid
- Compensation
- $100,000 - $130,000/yr
- Posted
- 1 week ago
- Apply on
- fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com
About this role
8+ years contact center architecture/CCaaS consulting experience, expertise in IVR, omnichannel, routing, WFM, analytics; experience leading cloud migrations, designing target architectures, and stakeholder management.
What you'll do at EXL Talent Acquisition Team:
- assessing capabilities
- designing architecture
- enabling analytics
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